Home Instead - Charleston, SC
11 Gamecock Ave, Charleston, SC 29407
(800) 558-0653
Verified Partner
4.33
(21 reviews)
Photos of Home Instead - Charleston, SC
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Reviews of Home Instead - Charleston, SC in Charleston, South Carolina
4.33
(21 reviews)
Dissappointr
2
|
August 6, 2023
I had requested assistance for my husband 3 days a week. Aid came one day, called in sick one day, and I had to cancel one day because my husband developed an irregular heartbeat and we were sent to another cardiologist to have that checked out. However, we were still charged for 2 days and payment was drafted from my bank account for 2 days Eventhough my cancellation was an unplanned emergency & could not be helped. I thought Home Instead was suppose to help make your life easier, not more complicated. This is not what I call helping you care for your loved one. And certainly does not instill trust with client. I will not be using them any longer and I cannot recommend their services for obvious reasons.
MsMissy
1
|
May 25, 2021
I was sincerely disappointed at the way we were treated. Less than 48 hrs before 24 hr care was to start, the community relations person requested that we pay for services in full by bank draft or a credit card. She received a deposit of almost one third of the full cost and the scheduler had sent the schedule for the week. Her explanation was she had a brain fog and they could not provide services unless I paid in full for the week. It was a breach of the contract and unprofessional. I was shocked because I had worked with Melinda for weeks to get everything in place. I am the primary caregiver for my mother and a breast cancer survivor who requested the services so I could address my healthcare needs. It is important that all parties have integrity in their speech and actions.
Kim Stav
5
|
March 20, 2021
This is a great organization. They are very accommodating when schedules change. Our caregiver is the best. She’s attentive and knows how to work with dementia patients. We absolutely love her.
Lisawill59
5
|
January 17, 2020
We are so pleased with our experience with Home Instead! From the first interaction with Kinzie to meeting Melinda, Haley and the caregivers, what a blessing! Kinzie was so knowledgable and uunderstanding from our first phone call. She was kind and professional. Melinda felt like family when she walked in the door and sweet Haley is so bright and cheerful. Home Instead provides care for my mom with dementia. They help her with hygiene and keeping her active. Any concerns we have had been addressed immediately.
BolRob
5
|
June 27, 2019
My father received excellent care from Home Instead. I would certainly recommend their service.
betty1956
5
|
June 19, 2019
I am so impressed with the loving care provided by Home Instead Senior Care of Charleston. I needed care for my parents ASAP. In one phone call, I spoke to Kenzie, had all my questions answered, and she sent someone to meet me and my parents within an hour. Within three hours of that meeting, we had an absolutely amazing caregiver at the door! I called three other companies and they couldn’t even get out to meet me until the next week! We continue to have care and we are so happy with the office staff and caregivers. I feel like they truly love my mom and dad.
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Services and Amenities of Home Instead - Charleston, SC in Charleston, South Carolina
Agency Type
- Full Service Agency
- Agency Extra: Each Home Instead franchise office is independently owned and operated.
Range of services
- Companion Care
- Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
About Home Instead - Charleston, SC in Charleston, South Carolina
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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