Home Instead - Hillsboro, OR
1400 NE 48th Ave, Hillsboro, OR 97124
(800) 558-0653
Verified Partner
4.81
(22 reviews)
Photos of Home Instead - Hillsboro, OR
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Reviews of Home Instead - Hillsboro, OR in Hillsboro, Oregon
MauiAlan
5
|
December 26, 2020
If I could give them six stars I would. I haired Home Instead a little over a year ago to help with the care of my sister who has early onset alzheimer's and they have been nothing short of phenomenal with the care of my sister. About a year ago my sister was prescribed memory meds that were remarkable in bringing my sister back to a little bit of normality, if even briefly. At this point the memory meds have stopped being effective, as expected after about a year. Even though the memory meds have stopped working my sister has not relapsed into the confused, agitated and sometimes angry state she was in a year ago and she is happy. The biggest reason why my sister is in a much better state now than a year ago is because of Home Instead and the care, help and companionship Home Instead provides. In January of this year I went back to Maui, where I lived for a long time, for a two week vacation. I was worried about how everything with my sister would go without me nearby. Home Instead stepped up and did a remarkable job and I didn't have to worry about anything. Shortly after returning to the Portland area we went into COVID restrictions and a lockdown. Again Home Instead was right there taking care. I can not say enough about the service, care and attention that Home Instead provides. My sister does not want to go into assisted living and Home Instead has made that possible. I think this is especially important at this time because of COVID-19. Home Instead taking over the care of my sister has allowed me to return to some sense of normalcy in my life. Working with Lisa, Laken, Dianne, Nicole and all the others has been great. They are constantly on it, paying attention to every detail, they care and it shows in the state my sister is in. Home Instead has great communication, beyond what your would expect, to a fault, which is good.
Maryalicia
3
|
October 24, 2020
I chose home instead because I know families that have used them and been satisfied. As a general rule I think they would be fine. But, I would not recomend them for hospice care. They took care of my family member for 3 months. At first it was just 4 hrs a day and our family did the other 20 hrs. As time went on we had more hrs that they helped, so we could go home and sleep a few days a week. The first 5 weeks everything was fine. We consistently had the same care giver, and he was very responsible and caring. After he was not with home instead any more, we never again had the same care giver on a consistent basis. When you are on hospice it's because you are dying.Medication and care changes daily as you are deteriorating. Every time we got a new caregiver, ( which was often), they didn't really know what they were supposed to do for a dying patient. Often times we had 2-3 different care givers in one week. As we approached the end of life, it got pretty scary for us. We were afraid of mistakes being made that would be harmful to him. ( Not intentionaly of course, but because of not being familiar with a dying persons needs, and just from not knowing the patient.) There was 1 incident were a substitute for another care giver, made some serious medication and feeding mistakes about a week before death. I can say from experience ,This Home Instead is not properly staffed to care for a dying patient. We had only one care giver that had any privious experience with hospice patients. She was there about 5 different times for an overnight shift.She did well because she had some experience and she was compashionate.
Provider Response
Bees and Honey
5
|
October 21, 2020
Staff arrived on time at every shift. They would ask me specific what I needed them to do for my mom: bathroom, getting ready for bed, dressing, listening to what mom wanting them to do, fixing meal, washing dishes, sweeping the floor, making the bed, starting the laundry, folding the clothes, waking mom up, massaging her legs and arms, help with bathing, help with changing, and caregivers gave instructions how to turn her over. They were all very respectful, eager to do more, always concerned about her well being. Gentle, kind, and caring.
Debra
5
|
March 19, 2020
I have somebody part-time from Home Instead Senior Care. I'm okay with what I have right now. The caregiver does a really good job. My husband's pretty much all disabled, so they help with feeding, getting him up and down, changing clothes, bathing, and personal care things.
Linda
5
|
February 13, 2020
Excellent caregivers. Very supportive staff in Hillsboro. Quick to respond.
Sally
5
|
February 10, 2020
All the caregivers do a great job and very caring.
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Services and Amenities of Home Instead - Hillsboro, OR in Hillsboro, Oregon
Agency Type
- Full Service Agency
- Agency Extra: Each Home Instead franchise office is independently owned and operated.
Range of services
- Companion Care
- Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
About Home Instead - Hillsboro, OR in Hillsboro, Oregon
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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