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(800) 558-0653

Hospice By the Bay

17 East Sir Francis Drake Blvd, Larkspur, CA 94939

(800) 558-0653 (Call a Family Advisor)

4.4

(5 reviews)

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Reviews of Hospice By the Bay in Larkspur, California

4.4

(5 reviews)

    grateful1223

    5

    February 19, 2012

    I am a current client of this provider

    Hospice By the Bay provided excellent, sensitive service while I was caring for my terminally ill wife. They actually offered more services than I felt I needed but they listened and customized the care for our needs. The nurses always called ahead and arrived within the promised time window. Medications were also provided promptly. Following my wife's passing, my daughter and I have taken advantage of their individual and group grief counseling services. Hospice By the Bay has been a fantastic resource and I'm very grateful for their existence.

    COCONNOR

    5

    February 18, 2012

    I am a past client of this provider

    Hospice by the Bay provided excellent care for my mother. I was made aware of the many services available to her and to our family. The nurses and volunteers were all very professional, caring and loving. They took charge and made sure that my mom had the best of everything. Furthermore, I have a good friend whose husband died. I was at their house every day and witnessed the same level of care for him and his family. I give Hospice by the Bay my highest recommendation.

    tahoedreamer

    5

    February 18, 2012

    I am a past client of this provider

    The hardest thing a family can endure is watching a loved one deteriorate right before your eyes. You feel so lost and so helpless. It was recommended by my cousin that we contact Hospice By The Bay. From the very first meeting to the last hours with my father, we felt like we had real people that truly cared about my father and what we as a family were going through. All we had to do was think out loud and whatever we needed to make my dad comfortable was there within a day. The staff assigned to us became like our family showering us with hugs and reassurance that they would be there for us and they were. Between the nurses, the social workers, massage therapists, spiritual counselors and the volunteers that gave us a much needed break, I don't know how we would have made it through this very stressful and emotional time. Hospice By The Bay will always hold a special place in our hearts. The Harvey Family

    Cynthia25

    2

    October 7, 2011

    I am a past client of this provider

    The initial interviews with the nurse and social worker for the care of my wife were very reassuring and comforting. I was assured that they would be there for me and that I should call with any problems with her care. Unfortunately when I did need to call I was told a nurse would be coming. She didn't and when I called again at the end of the day, I was told a nurse would be out that evening. She finally showed up at 11 PM. Although the interactions my family had with the caregivers was wonderful when they came, on several occasions we felt unsupported because calls weren't returned or help didn't come.

    Provider Response

    At Hospice By The Bay, excellence in patient care is our highest priority, so we're concerned that your experience, while good, wasn't entirely positive. We truly listen to feedback that helps us better serve our patients and families, and we'd very much like to talk with you. We'd appreciate it if you would allow us to connect to discuss your experience. You could speak directly our Director of Quality Management at (415) 972-2273, or send your e-mail address to hospiceinfo@hbtb.org for a response. We hope to hear from you.

    DrJames'Corner

    5

    September 1, 2011

    Other

    Hospice By The Bay in Marin County is the premier hospice program for the communities in Marin. When I was the Director of Social Services at a Sub-acute Skilled Nursing Facility (SNF) in Marin County Hospice By The Bay was the only agency I would contact to provide confront care services to our patients. The agency has been around since the early 1970's and is the second oldest hospice in the nation, providing a holistic approach to terminal illness and offering supportive services to care providers and love ones. The Hospice By The Bay Team are very professional and compassionate individuals which include; Physician Medical Director, Nursing Staff, Social Workers, Speech Therapist, Physical Therapist, Occupational Therapist, Spiritual Support Counselors, and Home Health Aides. Again, I can't say enough about this agency. I HIGHLY recommend Hospice By The Bay to any family that are searching for comfort care for their love one.

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    Services and Amenities of Hospice By the Bay in Larkspur, California

    Languages

    • English
    • French
    • Spanish

    Medicare

        Ownership Type: VOLUNTARY NON-PROFIT - PRIVATE
        Rating Date: 9/1/2023

      About Hospice By the Bay in Larkspur, California

      Hospice By The Bay is California's first hospice and the second oldest in the nation. We have the experience to provide the highest quality care and comfort to patients of all ages and exceptional support to families and caregivers. Hospice By The Bay puts patients and families at the center of care.

      Medicare or insurance covers our comprehensive, personalized care, so families have no out-of-pocket expense for essentials, such as medical equipment or prescriptions. In some locations, care is offered in Spanish and Chinese.

      HBTB team members visit regularly to provide hospice care in the home, a nursing or residential facility, or hospital. Nurses are specially trained in end-of-life care. They partner with the patient's physician to increase comfort and quality of life. Nurses arrange for medical equipment, medication and treatment, and are available 24-hours-a-day by phone or for an emergency visit. Social Workers answer questions about HBTB services, insurance, financial and legal issues (including advance care planning), and local resources. Home Health Aides help with personal care, such as bathing and dressing. Trained Volunteers assist with household chores and respite for caregivers. Spiritual Support Counselors offer support in the family's own faith tradition and help with memorial activities. Professional Grief Counselors provide individual and group counseling for family members of all ages.

      Please call Hospice By The Bay to find out how we can support your family.

      Hospice Type

      In-Home Services

      Licensing and Accreditations

      Licenses and Certifications

      Licensed as a hospice and as a home health agency

      Accreditations

      CHAP

      Map of Hospice By the Bay

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