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VITAS Healthcare
3131 Eastside St, Houston, TX 77098
3.38
(21 reviews)
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Reviews of VITAS Healthcare in Houston, Texas
3.38
(21 reviews)
Teri's Sister
5
|
March 13, 2021
My sister Teri, was in final stages of kidney cancer when hospice was needed. We interviewed other hospice services but Vitas made us feel like Teri would get the most compassionate care. Still, I worried. After talking with several Vitas representatives and comparing what they said with the others, I felt I was getting a consistent story. The result was far better than what I expected. We were in the middle of COVID but the team made arrangements for family to visit but stay isolated from other family and guests. Teri wasn't awake, but she was always clean and had lip balm and lotion applied - even when they didn't know I was coming. Several times, the TV was on low on the Hallmark channel to keep her company. They offered to bring our family food and drink. Both Teri and her family were well cared for and I will always appreciate the service at Vitas Conroe.
Susimanian
1
|
August 4, 2020
My father in law was in Hos-pis and we used VITAS, they only care about one money from Medicare and absolutely no response towards the patient, they wont show up on time or the said date and give multiple reason, from car broke, they have no phone to communicate, too much traffic. changed different nurse and caregiver in VITAS looks like all of them are same. Its better not to use them than to be stuck with unprofessional people. The sales reps are so good and will convince you into the program, but the employees sucks, nurse will never come and the doctor if required(i have never seen one).
N. Zuniga
5
|
July 20, 2020
I just want to thank all the staff involved when my mother got very ill. I was not sure what to do but they explained everything to me and were with me every step of the way. The nurses were awesome and Chaplin Jim arrived at my house right after my mom passed away, at 2 am! I can't thank you enough for making things easier for me. After the loss of someone so loved I was not in the right set of mind but they walked me through it. The volunteers made beautiful teddy bears out of my mom's pajamas for the great grand kids, that is an awesome keepsake! The kids are so happy to have something to remember their great-grandmother by. From the bottom of my heart, THANK YOU AND GOD BLESS YOU!
RoseCG
5
|
December 5, 2019
Just want to say THANK YOU! Vitas was awesome! I seen some of the prior reviews for poor service. In my experience it began with a little rocky start, however after communicating my expectations and what would work better for my dad....EVERYONE was awesome - I'm in tears to see how they made my dad's last months special = from Nurse Chandra, Chaplain Chris, Social worker Elvi, CNA Maria...I can not thank you guys enough. Dad was a private person but you guys got him to smile and receive the best care during hospice. Blessings to you all.
Kevin John
5
|
August 10, 2019
Vitas provided excellent care with my family.
circus351
5
|
April 30, 2017
My mom recently passed away on April 1 through this facility and I would have to say she got the best care ! Laura was a fantastic nurse ! And every other nurse they gave her .. her 24 hour care was great! From making sure she was taken care of to everything she needed bed oxygen etc.. I called and interviewed many before I decided on this facility For my mom ! So if anyone is reading this out there and needs a great hospice facility I would have to say they were definitely a five !
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About VITAS Healthcare in Houston, Texas
VITAS Healthcare®, the nation's leading hospice provider, delivers comprehensive care for patients facing life-limiting illness. Services include Intensive Comfort CareSM for acute symptom management; after-hours Telecare with immediate access to clinicians; specialized offerings for veterans and AL/LTC residents; educational in-services, grief/loss programs; outcome measurements and more. For more information, please visit us at VITAS.com or call 800.93.VITAS.
Services
- Paw Pals (pet therapy)
- Music therapy
- Special veteran's programs
- Memory bears made from patient's garments
- Lap blankets for all IPU patients
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