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(800) 558-0653

Family Homecare Metairie, LA

3530 Houma Blvd., Metairie, LA 70001

(800) 558-0653 (Caring Family Advisorâ„¢)

1

(1 review)

Offers Home Health Agencies

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Reviews of Family Homecare in Metairie, Louisiana

1

(1 review)

    Devoted and only Child

    1

    February 16, 2015

    I am a past client of this provider

    Extremely disappointed with the lack of compassion shown to my parents. While my mother was receiving out patient therapy for a broken hip and shoulder, My dad was diagnosed and died from stage 4 lung cancer within 45 days. Scheduling was a nightmare because they did not want to come to the Westbank where my parents lived except on certain days and times because it was not convenient for them. (Their words, not mine). The Nurse that visited my mother said I was not taking good care of my mother because there was an unmade bed in one the bedrooms that my mother never even went into on any day. (I was at the hospital with my Dad on one of his 4 hospital stays...how dare I leave an unmade bed?!?). My mother went to stay with her sister for a week to get her mind off of my Dad's passing and today (The day she returned) we get a call stating that even though we have a written prescription for therapy, it was 'NOT WORTH THEIR WHILE" to come out any longer. (Not kidding). The only thing that I can say is that if their parents are ever in the same position that mine were in that I sincerely hope and pray that they receive the same care as my parents did. You reap what you sow. RUN, DON'T WALK AWAY FROM THIS AGENCY!!!!!!!!!!! RUN.

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    Medicare

    • Overall

      3.5

    Medicare Provider Number: 197558
      Ownership Type: Proprietary
      Rating Date: 9/1/2023
      Timeliness of providing service: 97.9%
      Taught patient or caregivers about their drugs: 100.0%
      Checked patient's risk of falling: 99.9%
      Checked patient for depression: 99.9%
      Checked for flu vaccination: 85.3%
      Checked for pneumonia shot: 88.1%
      Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care: 100.0%
      How often patients had less pain moving around: 86.9%
      How often home health patients had to be admitted to the hospital: 20.2%
      How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted: 11.8%
      How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital: Worse Than Expected
      How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital: Worse Than Expected
      Walking or moving around: 79.8%
      Getting in and out of bed: 78.3%
      Bathing: 86.6%
      Breathing: 79.0%
      Wounds/healing after an operation: 94.7%
      Medication compliance: 69.4%

    About Family Homecare in Metairie, Louisiana

    Family Homecare is a Senior Care provider in Metairie, Louisiana that offers residents Home Health Agencies services. Contact Family Homecare for more details on services and rates.

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