Guardian Home Care of Central Georgia

I am a current client of this provider

This has been by far the worst healthcare organization I have ever dealth with for my family. The CNA is EXCELLENT. However, the nurses do not want to do their job. My mom has a cathiter that has to be changed every other week. The nurse (Allison) didn't want to have to change it, so she called the doctor and talked him into once a month. This ended up in an infection with my mom. Once we got the orders changed back to the way they should be, the nurse (Allison) was back coming every other week. The nurse now has an attitude with my parents like it is a big inconvience for her to have to do this now. As of today, this Home Health Care company is discharging my mom from services because THE NURSE (Allison) states my mom is capable of going to the doctor to get it changed. Again, - she doesn't want to do her job. My mom is in a wheelchair, paralized on left side. She can not drive, she can not even dress herself, yet THE NURSE states she can go to the doctors office. This same nurse has also dropped my mother causing a very large cut on her hand as well as a bruise that covered the entire hip area. This same nurse also orders my father around while she is there. He is on oxygen and cannot do this, yet he feels obligated while she is there.