Reviews of Gilead Home Health
Average Rating: based on 6 Reviews
Awesome agency, fantastic staff..
excellent service, i would recommend Gilead health care inc anytime
Awesome home health...my mom has had nothing but good things to say about this agency...Caring and loving nurses
I am a past client of this provider
My nurse was so caring and knowledgeable of my condition. They were always responsive to my needs. I will not hesitate to recommend this agency to my friends who might need their services in the future.
I am a current client of this provider
The ONLY good thing I can say about Gilead is my wound care nurse was AMAZING. After 5 weeks of having the same nurse come to my house everyday w/out any problems, they suddenly change my nurse w/out even informing me in any way. I had formed a trusting relationship w/ my nurse and am healing wonderfully. I inquired about this to the owner of Gilead and lets just say I was appaled by the way she treated me. She did not care about consistency or patient's well being. She kept giving me excuses and apologizing, but I explained that her, the owner, had the authority to have my nurse for the past 5 weeks, continue to be my nurse. I would NEVER recomend them. It is sad because my nurse was amazing!
As a professional in the region, I have informed cleints about Gilead Home Health, which is a home health agency, providing in-home medical care to persons living in Austin, Tx & surrounding area.
Several clients have indicated problems with this agency with: 1) poor care, with staff poorly trained; and 2) poor response to complaints, by staff & management. These problems have been before & seem to keep repeating.
Until serious problems of care & complaint actions are addressed, I do not recommend this home health agency.
Location of Gilead Home Health
Features of Gilead Home Health
- Ownership type: Proprietary