American House Westland Venoy Senior Living

I feel confident that my relative is in a safe, clean, and caring environment. My father-in-law is a quite individual whom takes enjoys the privacy he can maintain and when he is the mood participates in the outings that are scheduled. When I visit the staff are friendly and attentative. When I have brought a concern to them it was addressed immediatly. I felt as they were watching over a member of their family.

This facility was only the minimum of what was to be expected of it. The grounds were usually kept descent, but there were always random loiterers who never left the property and sometimes lurked around at night around the cars and trash cans. I don't recall any crime there though. My uncles unit was very spacious and did have everything he needed just like a regular apartment. One good thing about the facility is that the staff was nice, although sometimes they did take a while to respond to the needs of the tenants, but when they were available to be around, they were very helpful. When my uncle's refrigerator went out, they did replace it the very same day, although it was a couple of hours later, but the food didn't spoil, so we were thankful for that. The amenities were very basic, but, none the less, they did work. There were call buttons in places for emergencies. One of the main complaints that I had was that there were a lot of things that needed to be updated inside the unit where my uncle lived. The appliances were being updated in a lot of the units, but that was around the time he was moving out. I saw some of them, like the updated stoves with the clocks and different color cabinets and they were also replacing the carpets. Another good thing was that they did always plan activities for the residents and it did seem like they enjoyed themselves. All in all, the place was descent, especially if it was all that could be afforded, but truthfully, it wasn't worth what they charged.

American House is just close to where I live and it was affordable. When I went in to looked at it, it was very clean and comfortable. It was just really nice and well decorated. The people there were very friendly and nice. They have flowers around. The furniture looks new. They have rocking chairs outside so you can go sit outside if you want to. They have a lot of recreation things. The room that my mother has is quite good sized. It has one bedroom, a kitchenette, a bathroom and a big closet.

This American House is located in a rough area. I did not feel safe while traveling in the area. The staff was nice and my friend's Grandfather was happy with his little room. They called it an apartment, but I wouldn't go as far as to call it that. It was basically a small room that he lived in. His Grandpa was a nice man who had lived in that area for most of his life, so he was familiar with the home. He lived in what was called assisted living, but he didn't need much help. He didn't complain about the home, but I thought, very generally, that the smell was a little funky and that some of the residents looked unhappy. Of course, that doesn't mean it had anything to do with American House. I wouldn't recommend this location, as it looks more like a home for low income people. However, if this is your best option, I think I would trust the staff to keep it clean and keep the resident happy. Again, the area isn't the greatest, and it is located on a busy corner. There isn't much of an outdoor area for the residents to enjoy. I hate to speak unkindly of the area, but, again, if you have the money, I would look elsewhere.