From the Provider
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience. They will tell you they appreciate all the options while living at an Emeritus Senior Living community.
The sense of community is all around you when you become part of the Emeritus family. Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Our Family is Committed to Yours.®
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
Reviews of Emeritus at Outlook Manor
Average Rating: based on 3 Reviews
I visited this facility
Emeritus has independent living, assisted living and memory care. When I first walked in, I noticed a smell and it seemed like this place wasn't as clean as it could be. The smell was more like urine or bathroom-type odor. Also there were people sleeping everywhere even in the area that was supposed to be independent living, which I found strange. They didn't seem to have any activities there. They did have activity stations that residents can go to, but they didn't seem to have someone there that was doing recreational things with them. Their rooms were nice but small. A room include a bed, a closet, and a bathroom. Their dining area was nice and large. They have it in way that independent people can eat with other people in other areas; whereas in other places, they have them separated.
I am a friend or relative of resident
CUSTOMER COMPLAINT/EXPERIENCE! My Mother-in-Law has been at the Columbus/Westerville location for a week. And it has been a TOTAL disaster! We TRUSTed the facility with the care of my Mother-in-Law, only to have two MAJOR complaints in 7 days! Atop the AWFUL care (for her) and customer service (for us), when I called today and demanded to speak with someone, I was told "the Director can't be interrupted". Is that the manner-in-which you treat NEW and PAYING customers?! Emeritus was charged with the care of my Mother-in-Law and have been HORRIBLE already. From feces on her floor (that were not hers) to an unreported fall, Emeritus Columbus/Westerville is definitely among the WORST available options.
This review will be posted on Yelp, the Corporate site, A Place for Mom and Angie's List.
Sincerely, Shayna Wade and Jordan Sugra
I visited this facility
Emeritus at Outlook Manor didn't have a studio apartment to show, so the lady who gave me a tour showed me a unit from one of their residents living there. This wasn't a model apartment so I got to see this lady's room with her stuff on her walls, her flowers and her window and it gave me a very homey feeling to it. I enjoyed seeing that because they gave you the options to personalize your own room. The staff was accommodating and they answered all of my questions.
Location of Emeritus at Outlook Manor
Features of Emeritus at Outlook Manor
- Lowest monthly rate: 2,545
- Minimum Memory Care Cost: 2,545