The Arbors Assisted Living at Westbury
45 Jericho Tpk, Jericho, NY 11753
(800) 558-0653
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Reviews of The Arbors Assisted Living at Westbury in Jericho, New York
3.58
(36 reviews)
Facility
4.1
Staff
4.5
Food
4.7
Activities
4.8
Value
4.9
Pamela
5
|
April 26, 2023
When I walked in The Arbors Westbury, there was a very homey feeling. The staff was very welcoming. The residents were very happy and very active. I noticed they had a lot of activities going on. The residents seemed very content. There were also a lot of great places for them to spend time, either by themselves or with other residents. There were a lot of different options for them. They really hold the Veterans in high esteem there. They have a Wall of Heroes, and they have a Veterans' meeting once a month, which I think is really, really important. I did not have a meal. When I was in the tour guide's office, the chef brought in pastries and fruit. It looked very good. I just didn't eat them. It looked very restaurant style. They had a courtyard, where they do a gardening club. They had raised flower beds. There was a nice area for them to sit outside there. It includes everything. You get three meals a day and all the care is provided, including all doctors that you would need. The rooms were updated and really beautiful with home-like furniture. They are updating everything. I saw a couple facilities, and it was very different from the other ones. The staff was very accommodating and very friendly. The facility looked great. They had updated rooms, new flooring, and new furniture. It looked very nice. As soon as I walked in, it smelled very clean. I feel like my father is going to be in a place where he's finally happy, and that he will be there long term.
Cynthia
3
|
April 25, 2023
The individual bedrooms at the Arbors at Westbury were very nice, but the rest of the facility seemed a little rundown. They only had like one room that they did everything in, which we really didn't like. The staff was OK. Their activity seemed OK, too. They had some golf games and trivia games going on.
Dameon
5
|
April 1, 2022
The Arbors Westbury was very homey and very nice. The facility is very clean. We saw the activity room, and there was a lot of stuff going on. It was sufficient for my mom. My mom went there, and she liked it as well. The staff members were very nice and friendly. I liked the one-bedroom and the bathrooms, especially because they had updated rails and toilets for seniors. The only thing I didn't like about the shared room was that it was just a small wall. I saw the menu, and it looked very nice. They had a nice garden. The outdoors and barbecue area were nice. They have 24-hour security. The residents cannot just leave because there is always someone there.
Mitchell
3
|
February 26, 2022
The Arbors Assisted Living Communities at Westbury doesn't charge any advanced fee for the different care levels that you might need. Everything is included, so that's the difference between a lot of the other ones I visited. When you walk in, it's like a hotel lobby. It has a counter and it's sort of like a big room when you walk in. There's a parking lot in the back and everybody I talked to was nice and seemed friendly. I saw two different rooms. One was a little bit bigger and they provide you with a bed, a dresser, a decent amount of closet space, and a desk. You can bring in some of your own stuff if you have more room. The other one had a divider in the room with a decent amount of closet space, too, and it was well-maintained. The hallways were on the narrow side. It had wooden railings for people who are walking through there.
Dana Lustbader
5
|
January 1, 2022
My mother has been a resident at The Arbors for the past six months. What we like most about the community is the warmth of the staff and residents. Amy cheerfully decorates the lobby and Great Room for each holiday season. Randi, the case manager, is highly reliable and always on top of resident care issues. Chef Albert goes out of his way to please the residents and is professionally trained at the Institute of Culinary Education (ICE). Fatima greets everyone by name at the front desk with her beautiful smile. My mom especially enjoys nightly Bingo and Rummykub games with her friends and participates in chair volleyball every morning after breakfast. She loves the hair salon in the building and social events like dancing. The rooms are studios and come fully furnished. They are cleaned daily by the staff and generally spotless. I highly recommend The Arbors to my friends and family members.
Janet
2
|
November 23, 2021
We went to The Arbors Assisted Living Communities at Westbury. We didn't like it. There were a lot of positive things in terms of the structure. It was literally a rectangle on the resident floor, you just keep making a right, and eventually, you'll get to where you want to go. However, the staff was a person who was willing to speak ill of other places. This is a great thing, but she touted the fact that they're all-inclusive concerning price. So, you pay the same price regardless of your level of care. All the other places have the level of care that you tack on to your rent for your room. That's the norm, it seems. These days it's hard to find a single all-inclusive deal. But she talked about that a lot. One of the things that bothered us, and I guess it ends up bothering you about the facility is the person who's taking you around. First of all, she didn't remember she had an appointment with us. In fairness to her, she didn't normally work Mondays, but I told her we were going to be up from Maryland, and she said she made an appointment to 2:00 on Monday. I had called her back and asked if we could move it to 1:00, which she said was fine. So I called in the morning just to confirm, and the receptionist said, 'Well, she's not in today.' So it turns out that we did have an appointment at 1:00, and she had forgotten. But when he called her on her cell phone, she did come in and she was on time, it was fine. But that disorganization kind of disturbed us. We only saw assisted living because their memory care unit is in an entirely different building in an entirely different town many miles away. We didn't want my mother-in-law to have to physically move in the event she needs to go to memory care. So that was a real black mark. The place was darker. The common areas were very well lit because they had a lot of skylights. When you first walk in, your first impression is not the best. We got in the car after that visit and we both looked at each other and said, No, not this place. We made our minds on that immediately. We were not impressed with the staff. We weren't impressed with the facility. They don't have many amenities. It's in a very commercial area, and that's not to say that the others aren't, but they're more open and they have bigger front entrances. Others give you the impression that there's more room, but this place, you walk in and there's nothing in the front like you couldn't just sit out on a front porch. That doesn't exist, so it doesn't have that same welcoming feeling. The rooms are OK. They didn't have one-bedrooms there. They only had studios. They were average. It was very average. One of the places had a larger refrigerator. That's a negative because the residents should want to leave the room and dine with other people. When you start introducing the opportunity for the residents to be self-sufficient within his or her apartment, you take away one of the most important reasons for choosing assisted living, which is socialization and a desire by the staff to empower the person with independence, but within the facility engaged with others. There was an open space. It wasn't a huge area, but it was nice.
Lori
4
|
June 25, 2021
I looked at The Arbors Westbury. The experience was wonderful. It was very nice, very clean, and professional. The staff was fabulous. They were very nice. The rooms were not my style, but OK. They're maybe a little outdated. They showed us everything. We saw bingo. We saw three gardens, and the staff showed me where they have breakfast, lunch and dinner. She showed us everything that they had. What we saw was very nice.
Robert
5
|
June 20, 2021
The Arbors at Westbury was fantastic, but it was real expensive. The staff and the girl who gave us the tour were also fantastic. The menus were all pretty good, and they were doing exercises in the exercise room when we came in the morning. They also gave a brochure of their activities, and they had like 8 or 10 activities every day. They have quite nice activities. They were all very friendly. They were smiling, and they seemed to like each other very much.
What you can do with Caring
Costs for The Arbors Assisted Living at Westbury in Jericho, New York
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$4,500
Starting Price
Services and Amenities of The Arbors Assisted Living at Westbury in Jericho, New York
Costs
- All Inclusive Rent
- Entry Fee
- Fee Structure Extra: Entry fee cost : $4500; Second Person Cost : Special Couples Rate
Room and housing options
- 1-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
Dining options
- Dining Room Shared Meals
- Room Service For Meals
About The Arbors Assisted Living at Westbury in Jericho, New York
The Arbors Assisted Living All-inclusive community at Westbury creates a nurturing, supportive and active environment for active senior living. The Arbors adult communities are more than a retirement community or an apartment complex for active adults. The Arbors senior communities are a place where living life is encouraged. The Arbors Assisted Living offers a nurturing and caring adult living community where each day brings something new to explore. The Arbors Westbury is centrally located in the middle of Nassau County, easily accessible from practically anywhere on Long Island, and within convenient proximity to New York City. Just a short distance from The Arbors Westbury is the renowned Roosevelt Field mall as well as some of the world’s finest shopping and dining centers along Old Country Road. In addition, only a few minutes away is the internationally famous North Fork Theatre at Westbury (formally Westbury Music Fair), New York’s premier indoor concert facility presenting more than 125 live music, comedy and family concert events annually.
The Arbors Assisted Living community at Westbury creates a nurturing, supportive and active environment for active senior living. The Arbors adult communities are more than a retirement community or an apartment complex for active adults. The Arbors senior communities are a place where living life is encouraged. The Arbors Assisted Living offers a nurturing and caring adult living community where each day brings something new to explore.
The Arbors Westbury is centrally located in the middle of Nassau County, easily accessible from practically anywhere on Long Island, and within convenient proximity to New York City. Just a short distance from The Arbors Westbury is the renowned Roosevelt Field mall as well as some of the world’s finest shopping and dining centers along Old Country Road. In addition, only a few minutes away is the internationally famous North Fork Theatre at Westbury (formally Westbury Music Fair), New York’s premier indoor concert facility presenting more than 125 live music, comedy and family concert events annually.
We invite you to meet our caring staff and see what we are all about. Life at The Arbors is exceptional.
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