From the Provider
Reviews of Pond Ridge -- Masonicare at Ashlar Village
Average Rating: based on 3 Reviews
I visited this facility
Masonicare in Wallingford was very well organized. The staff members that I worked with were very pleasant and helpful, and they genuinely cared for all of the residents. The center also went above and beyond their call in some occasions - for example, several of the residents were participants in local clinical studies on disorders such as Alzheimer's type dementia and various cancers; the center helped coordinate their transportation to and from doctor's visits related to these studies, and was generally excellent in provided services for its residents. The facilities were also clean, well-lit, and secure.
I visited this facility
My experience with this assisted living provider was mostly good. There was usually someone around to help out the residents and make sure that they had everything that they wanted and needed. I do think that the food that was served to the residents could have been not only healthier but easier for persons of that age to be able to consume. There were a lot of great activities for the residents and field trips to keep them active and social. There was always fresh flavored waters in all the hallways, along with fresh tea and coffee. I do think that the Resident's Assistants could treat the residents much better. There were sometimes very rude to the residents, including screaming at them, being very impatient with them and even stealing from their rooms. All and all, aside from some problems with food and employees, Masonicare seems to work towards making their residents happy and content with their living situation.
I am a friend or relative of a resident
There is everything a resident could want here! Activities, a great and social dining hall, an exercise room (with different types of classes), a bank and salon, a consignment closet, healthcare and nursing aides (based on one's needs)- just to name a few! I remember the first time visiting my grandparents. My cousin came along and they took us on a tour of the facility, introducing us to all their friends along the way. I've never seen them happier! I think the most important thing (for them, in particular, but I believe for most residents) is continual mental, physical, and social stimulation.