Hawthorn Lakes

This facility is best describe as an alternative home for people who need 24-hour care and assistance. The facility itself, is huge and clean. It has all the amenities needed. Reception, receiving area, dining room and entertainment area. Even grocery, for easy access in buying basic necessities. People working there are professional, respectful and very courteous. They do provide good service to the seniors. They have time to pray and play. A lot of outside sponsors like caregiver agencies provide the seniors with free entertaining activities. I have a great time touring around the building, they have all the services needed. Very interesting. Families and friends are all welcome to come and visit their loved ones. People working there are all friendly and approachable. Caregivers and CNA's are very polite. Nurses are well-trained and respectful. Receptionist is courteous and helpful. Officers-in-charge are responsible and well-organize. The environment is safe and neat. The parking area is well-organized. It is huge and has enough spaces for visitors (family, friends, workers and suppliers) to stay.My client loves to stay here. In fact, she lives here for two years already. She's happy and contented. The rate per month is reasonable, too. She said she gets all she wants. Everything is accessible and everyone is helpful.

Very clean comfortable facility. Good amenities with great staff and atmosphere. Really felt like home.

The immediate feeling of this facility was that the location was optimal for our family and the grounds were well kept and relaxing. This was especially important for my grandmother's often day to day condition and the relaxing atmosphere facilitated more "good" days than "bad" and made her "bad" days less severe. The staff was knowledgeable and very accommodating, showing my family every aspect of their facility showing fully transparency of their operations. We immediately felt safe and welcome amongst the staff and fellow residents who seemed in good spirits and well cared for. We were shown the rooms, dining facilities, recreation areas and, most importantly, their state of the art medical facilities, which was an important concern for us. Our only minor complaint was that the room appointments were rather bare, but with a little tender love and care could be made more comfortable for my grandmother who has always been use to a very homely atmosphere.

I think this facility is great. The size of their apartments is very nice. The location is also good because it's very close to both family members. My mom had been there for only a week but there are a lot of things to keep her busy and already met some wonderful residents. She's just very happy there. We've eaten there and she loves the food. She gets 16 meals per month. It's operated like a restaurant and it's very nice.

Hawthor Lakes was the only facility that I visited that I felt safe and secure sending my father to. It was clean, a ton of activities. The staff I spoke to were genuinely caring and warm. My Father has been well taken care of and seems really happy. I feel he is in much better care at Hawthorn Lakes than at home as the staff know how to best handle his alzheimers. He has made many friends. I was so worried about making a choice like this but now I know with Hawthorn Lakes he is at the best place! I hope they are around when it is my turn!

I was really touched by the way the staff took care of my uncle in this facility. From what I have seen and observed here, they not only provide a huge number of facilities but also assist him in a very efficient and professional manner in everyday activities. My uncle himself seems to be very happy in his new home and tells a lot about all the health and internet facilities provided to him. I also was very impressed by the scenic views along with the clean and safe environment they have maintained in and around the facility location. The health report they provide for my uncle is also of great help. I will continue to recommend this facility to everyone so that others can also choose the right home for their loving ones.