BridgeWater Assisted Living Tucson

Albert

I toured Bridgewater Assisted Living Tucson. What I liked most about it was the little patio outside. Each living area had a patio. I liked their room arrangement. I also liked that it was all one story. They had nice sidewalks outside where you could walk. My daughter really liked this one the best, mainly because of the patios. The staff who gave us the tour was very courteous and really welcomed us. The dining area looked very nice. They had a little snack area where they served coffee. They had transportation available on certain days.

AzNative

Friendship Villas was a great place to live for my relative--until they were purchased by Solterra. There is nothing good about it now. The food is terrible, the rooms are minimally cleaned. The linens we purchased for his room never came back. His bed is an extra long and those sheets were never on the bed once they were laundered. We had his name embroidered on his towels thinking it would help the caregivers return them to his room, but it didn't. Never saw them again. He had two watches stolen. Some of the caregivers were excellent and we were grateful for their caring. The caregivers were actually told their job was not to be friends with the residents. My relative became so ill when there, we moved him. His health dramatically improved in his new residence. The management was minimally responsive--just try to get anyone on a phone. Its nearly impossible. I could go on, but won't. Do not even think of putting a friend or relative in this place.

James

Solterra (Friendship Villas at La Cholla) is beautiful and very well kept-up. It seemed to have a very good patient to healthcare ratio. The food is excellent. My sister hasn't had very many complaints about her care. The facility seems to have a lot of activities for their people, like bingo and people who come in to sing and play the piano, so it's very nice for my sister to stay busy. They brought in a vocalist yesterday and had a game afternoon. They have ice cream socials once a month. It's a very clean facility, and the rooms are very nice.

Dianna662315

Friendship Villas at La Cholla is fine, and I have no complaints. The staff seems friendly, and my mother gets good care. She's clean, and they are ready to do whatever is best to help her. She's in a room with another client. The room is clean, bright, and has 2 windows, and my mom's bed is changed and made every day.

Lillian's Son Jim

When my 94 year old mother (affectionately called Great Grandma or "GG") went into the hospital in November 2014, it was clear to my wife and I that GG would not be able to return to her assisted living studio apartment, so we began looking for a location that provided the care that was needed by GG. We are so glad that we were referred to Friendship Villas. From the moment we arrived we were treated with kindness and compassion. It was as if we and the caregivers had known each other for a long time. We truly felt as if GG (and my wife and I) were being taken care of by family. When Hospice needed to become involved in caring for GG, they worked seamlessly with the FV staff. GG went to be with Jesus on January 27. We were so fortunate that GG got to spend the last month of her life at Friendship Villas, and we have given it our highest recommendation. The Friendship Suite GG was in was perfect and the cost was reasonable. All of the staff were very friendly and professional.

Caring86574050

Friendship Villas at La Cholla was less expensive. I just got a really good feeling about it when I went there and talked to the management person. It gave me the feeling of being in a dorm, except it was maybe a little homier than the dorm I used to live in when I went to college. There were a lot of residents, but not as many as I would figure at other places. We did check out a couple of other places, but we picked that place because we had to choose something for our mom. We did get to eat an Easter meal and it seemed pretty good. There were times when my sister and I were there and we needed somebody and it was quite hard to find them, so that is just one negative thing. But they seem to be responsive when we do find them. So, yes, I wish they had more caregivers. They have a monthly calendar of activities. Sometimes, they'll have singers and piano players. I think that mom likes the church services because we would visit her on a weekend. Maybe they have one or two activities during the day. I notice they always have an exercise activity in the morning and then they all watch Golden Girls. Her room is good enough for her.