Multi-Medical Center

I am a friend or relative of a resident

The general facility was very clean. It was well-kept and had a welcoming atmosphere. It looked a little run-down from the outside, but the inside was very nice. My grandmother was a resident here, and I often visited her in her room at least once a week. My grandmother was practically bed-bound so she required a lot of attention from the staff. All of the nurses that we encountered were very pleasant and helpful. They were available to answer any question that my family and I had and generally seemed like they had an interest in my grandmother. The techs that I encountered at this facility seemed to be less enthusiastic about their patients. It did not look as if all of the patients were given proper personal hygiene daily and, honestly, it looked like some patients have been neglected. My grandmother ended up developing a horrible Stage 2 pressure ulcer to her sacral area from not being turned properly in this facility. We ended up taking her out of this establishment and transferring to her a different one because my family did not feel that my grandmother was getting the attention that she needed.