Traces of Tiger I

I am a friend or relative of a resident

I had a grandparent in her 80s staying at this facility. The staff members, while seemingly scarce, were all very friendly and helpful when needed. The ambiance of the entire facility, overall, was very pleasant, lots of warm colors and seasonal decorations made the interior seem very inviting. The public area for the residents seemed a good bit drab and out-dated, though. I feel that the staff could have offered more group activities. I feel, personally, that all care facilities should focus not only on 'being there when needed' but honestly trying to help the residents hold on to what they still have. While my grandmother never complained about any of her care, she also never really had anything particularly great to say about it. One of the main reasons we chose the facility was that it was the only suitable one in a mountain environment, and that's where she preferred to be.