The Village at the Woodlands Waterway

The Village was incredible and immaculately clean. I think they opened up in September 2012, so it was a very new facility. What I liked about it was that they had separate sections for memory care and independent living on the same floor that I thought would be perfect. As well they provided a unit where both of my parents could stay together and my mother would still benefit from the memory care. It had more of an apartment feel that I think my father would like if he was there with her. The staff was extremely informative, and I was very impressed with those that I've met. They had activities that would fit my mother's artistic needs. It's also close to where I live. If my parents ended in the Woodlands, the Village would be my first choice. It had all the elements that both of them would have liked.

The food has gotten bad the past year. The Executive Director is not able to resolve problems to my satisfaction. The shuttle left my mom for 2 hours at the doctors office and Oscar requested that I apologize to the driver rather than the driver apologizing to me.

This place is horrible. The head lady Sherry, promises you the whole world and more and provides your mom with nothing. You pay sky high prices and they can not even employ more than 2 caregivers on the whole floor. How can 2 people take care of feeding, medicating, showering and activities for all of our family members. I've never met harder workers at this location. EVERY employee including the kitchen is over worked. When I confronted the corporate location about this matter they said they would investigate and when they got back to me they said that this was not a legal issue. There is neglect because it takes more than two employees to run a floor. I am very disapointed because when I discussed this matter with the location the seemed upset at there care associates for not being able to "tolerate the floor." That was not what I was suggesting at all. I just want my family member to eat on time! She has to wait atleast 30 minutes every meal to get her food because the employees are running around trying to take care of everything. It is not any employees fault is is under staffing problem. I would not suggest this location to anyone. Sorry for the dissapointment.

The Village at the Woodlands Waterway assisted living facility in Texas was one of the places we saw while looking in the region for my brother's friend. The property is in a very convenient location for the family to visit.

The waterfront lifestyle is very appealing and we could see that the residents were quite content in this environment. The forest was a nice backdrop which added to the tranquil and peaceful atmosphere. The facility had more of a resort feel than a senior living facility.

The fitness center had an indoor pool and very well maintained equipment. They also offer daily exercise classes and the residents may safely navigate the lovely, well kept grounds easily each day.

The formal library was quite impressive, with many good books and plenty of comfortable seating. The large living room was also very stately, yet still quaint as what you might find in a nice hotel. There was also a good sized billiards room and a computer center. The convenience store and salon services were also very convenient.

The meal menus all had healthy food options for all kinds of diets. The dining room was quite nice, with plenty of space. The food we saw looked and smelled delicious - like what could be found in an upscale restaurant. Healthy snacks are offered all day and into the evening, as well as whenever residents request them.

The safety of the residents is assured with an emergency call system in each private residence. The living spaces were generous, with several different floor plans available. Each unit included kitchens, plenty of closet space, nice sized bedrooms and ample storage space. The high ceilings and granite countertops added lovely touches to each suite. The private spaces also included safety features in the bathrooms.

The many planned activities feature everything from book readings and discussions to the arts, for museums, galleries, film and theater. The residents are taken to many interesting events in the Miami region -- to take advantage of the vast cultural diversity.

This is an extraordinarily well designed, full service senior community with exceptionally attentive staff -- and we could see how anyone would really enjoy living here. Everything one might need was located right there.

I toured The Village at the Woodlands Waterway in anticipation of recommending the facility to prospective patients. As a family medicine physcian, I frequently tour facilities to make the best reommendation to my patients. I found the Village at the Woodlands Waterway to be a beautiful, well-maintained facility. I was very impressed with the staff. I was promptly greeted the moment I entered the facility and was given a delightful tour by a very happy nurse who was obviously delighted to work at the Village. One thing that really impressed me was how often she greeted the residents by their name. Unfortunately, I've noticed a disturbing and sad trend of anonymity among residents in assisted-living facilities. Not here. Multiple patients were greeted by Mr. and Ms. several times. The menu and setting of the cafeteria was amazing. It was reminenscent of a casual restarant. Residents had a choice of items and were promptly assisted by the courteous staff. I will recommend the Village at the Woodlands Waterway without hesitation.