Mount Vernon of South Park

I am a friend or relative of a resident

I visited this facility with my grandmother, and we thought it was adequate and a decent facility for the area. The building was very clean and well kept, and the facility was decorated nicely. The staff was the highlight of the trip. They seemed to be very attentive to all of their patients needs, and they were all very knowledgeable and able to keep up with all of the residents demands. The rooms were a bit small, but nice enough and were well kept. The food was very good, and the staff is willing to give seconds to anyone who asks. One downside of the facility is that it is further away from the city than I would've liked, but if you live in the south hills then it would be perfect for you. I also would've liked to have seen more facilities for the patients such as swimming, exercise, etc., as well as some more day activities and trips.

I am a friend or relative of a resident

Overall, Mount Vernon of South Park seemed to be a nice place to live for anybody in a situation that required that kind of care. My personal experiences deal mainly with the Alzheimer's care section of the facility, a section that is on its own and completely separated from the other residents. The Alzheimer's care section had its own dedicated staff of nurses and aids that were very knowledgeable about what kind of care and attention Alzheimer's patients required and took great pride in caring for their patients to the best of their abilities. To ensure proper care is able to be given by its staff, especially in cases of emergency, Mount Vernon of South Park makes sure all of its caregivers are physically able to handle anything that may happen and anybody that is familiar with Alzheimer's patients knows that a certain amount of physical fitness can be required at times to ensure patient safety. The only downfall of Mount Vernon of South Park, and this mainly deals with the residents that are not part of the Alzheimer's section, is the lack of amenities like exercise equipment, swimming pool, etc. There is a nice lounge were residents can socialize, but I feel like exercise opportunities should be made available also.

I am a friend or relative of resident

My grandmother was a resident at Mt. Vernon and I wanted to thank each and every staff member for making her stay such a pleasant one. My grandmother has dementia and is confused mentally and needed much assistance with her daily needs. The staff consistently met her basic needs and often went above and beyond my expectations. The cleanliness of the building was the first thing that caught my eye. There were no odors that other facilities had when my husband and I toured other buildings. We tasted the food that was prepared for the lunch time meal and it was very tasty and delicious. Any resident that asked for another portion was kindly brought another plate. The nursing staff is second to none and met every one of my grandmother needs. From the time we walked in to the time we left and took her back home, we were confident that my grandmother was in good hands.If you are in need of help for a loved one, I suggest visiting Mt. Vernon. I do and will continue to recommend Mt. Vernon to my friends and others who may need this type of assistance.

I am a friend or relative of resident

My mother has been a resident of Mt. Vernon for 4 months. This facility provides a very homelike, secure environment for her and has met ,and in some instances ,exceeded my expectations. The nursing staff has been exceptional in evalutating and implementing a care program that has worked well for her transition. When I have any suggestions or concerns regarding my mother's care, the administration is readily accessable and willing to offer suggestions and/or implement positive changes. I am very happy with many of the on-site services at Mt. Vernon. Genesis Rehab has been exceptional in helping my mother be as independent and safe as possible for her age. The staff at Mt. Vernon has treated my mother with kindness and love. Being an RN myself, I can truly appreciate the hard work and devotion of the workers here.

My elderly father lived in this assisted living facility for approximately six months. Each resident had their personal living space. The facility had a pleasant , homey environment. My Dad referred to his living space as his apartment. My regret is that the staff, including the attending physician, did not provide proper wound care for my Dad. As a result, my Dad died from sepsis. It was heart-wrenching to see our Dad needlessly suffer. He had no other life-threatening illness at the time of his death. I voiced my concerns to administration of the facility and at the corporate level about the lack of care that led to our Dad's death. I understand that there was an investigation and an administration change, but that did not undo the damage that had been done.