Novellus Clairemont

Suzanne

My parents will be moving here. The best part is the staffing and the kindness that everybody gives you, especially Audrey. They make it very easy to make the plans and get ready for them. They're very involved, very caring, and very understanding of the process. My husband was there yesterday putting stuff into their new apartment, and they were actually having a luau with Hawaiian dancers and everything. It was very cool. It's an older building, but it's OK. It's in a neighborhood, so there's not a lot of extra parking and those kinds of things. Other than that, it is what it is. It's also nice because it's not super big, so you don't have to worry about too many people, or too big a space that it's hard to find your way around. I liked it because it's very small and easy to maneuver for my parents. They don't have to walk very far to get to like the dining room. Everything is very close. It was a perfect fit, so I didn't have to look anywhere else.

Karin

The tour here was a great experience. The staff was very welcoming. The courtyard was lovely. The gathering room seemed nice. They talked about doing some renovation. So overall, we liked it. The room size was a little bit bigger compared to the other facilities. They have a library, dining hall, courtyard, and gathering room.

Deanna

My brother-in-law is here. The people there are very attentive. The rooms are nice and clean. They take care of their residents. The staff is nice. It is an older population and a lot of them need a lot of help. His room is very nice and clean, and he has his own balcony. The bathroom is well outfitted and nice. It has big closets and it comes with a fridge and a microwave. They have a dining hall, a lot of outside spaces to sit, and a library. I've only been up a few times, so I haven't explored too much, but it's right across the street from a market where they can go and there's transportation to and from doctors' offices. He says the food is good; he likes it. They have game nights and things like that, but I don't know if he's taking advantage of it. The staff is attentive and kind, and they take time to speak with the residents. They care what happens to them. It's just a nice place. They are the nicest of the ones we went to. The facility is a little old, but clean.

Joyce

I was quite impressed with it and it was a good facility. It was very nice. Physically it was clean, neat and quite attractive. The meal we had was very good. The person who showed me around was very pleasant and knowledgeable. The dining room was quite nice and pleasant. They take the residents to outings and to doctor's appointment. They have a nice relaxing room where you can sit, read or watch TV.

Mike

We chose them for my dad because we liked it and the location was good. The rooms looked good and everything we saw we liked. The staff seemed very friendly. The dining room smelled and looked good. They have a lot of activities. It's an older building, but it's still good. They have everything.

dv237154

It didn’t work for us because they didn’t handle dementia patients, but they were very nice to us. Everyone was helpful, and I liked it there. It was clean, and everyone was friendly. Everyone seemed to be engaged with the people there. It was a homey place, but it didn’t fit our needs.