The Pointe

TTernes

We moved my parents yesterday from another assisted facility in the area and could not be happier. What a difference a day makes. Pedro is amazing, truly an Angel sent from God to intervene when we were about to send dad to a nursing home. He CC assure us they could care for him here. The staff is very friendly and caring, they really know what they are doing.

Gail

We chose The Pointe for my mother, and she moved in last Tuesday. It's a beautiful place; I just hate not being able to go see her 'cause she's on quarantine for 14 days. I've delivered things to her, but I've not been able to go to her room, and I won't be able to till next week. They've been very helpful. She'll be able to go out into the garden area later. The director showed me a picture of the window that she has a view out of, and it's a bay window. It's very clean, they've just repainted and redecorated it, and it's very nice. The parking area is right in front, very, very accessible, very nice, and very easy to get into. They're very close to us.

Richard

The Pointe is great. This lockdown has made things very difficult for everybody and every institution, but as far as staying in communication and being very supportive, they've been great. My mother tells me they're all very pleasant, and she has very little problems with any of them. It's been shut down, so I have not had a lot of personal experience with them. Those that I have communicated with have all been very pleasant. She has no complaints about her apartment.

BarbBrown

We moved my mother-in-law to this facility on March 12 of this year. We cannot tell you how pleased we are with the professionalism of all of the staff and administration. At this time, we are in quarantine over the Covid-19 orders and my mother-in-law could not be in better hands. They have made her feel welcome immediately, and we have not been able to physically see her since she moved in! We speak to her everyday and she reports that she is very happy and so glad to not be in her home alone and scared. She said the chef is excellent and she loves all of her meals. The medical professionals were able to get her right on track with her medications after her not being able to manage them very well on her own in California. We love that she is close by and we no longer have to worry if she is happy. To our surprise and relief, she tells us she never wants to move again and leave these wonderful people.

Bucklar

I was pleasantly surprised at how homey it felt. There were a lot of folks sitting on the front porch enjoying the day. The lady at the front desk was extremely pleasant and helpful. I toured with a gal named Traci and she was a wealth of konwledge and very warm and welcoming. The rooms were very nice with bay windows and showers that were easy to acess safely. There is a very spacious courtyard in the center of building. This was very important for my dad to be able to easily get outside and enjoy the day. The other thing I liked was the size. It is not so large it is confusing or overwhelming for dad. Everyone who I saw on my tour greeted men and was very nice. I also liked that there were a lot of folks out and about not just staying in their rooms. Dad needs to stay busy so this felt like a perfect fit. We will be reserving a room.

Lisa

It is a really clean, smaller community than the other one I visited. The people there are really nice. AIl the rooms are also very clean, and it seems everybody has everything together and everything is taken care of. The staff members are pleasant, I was there to look at the assisted living level. To me it's very homey and has a nice setting. I like that it's a smaller community. They have many activities and there's always something to do every day. They have live music, bingo, book clubs, and take the residents out, so there's a lot.

Debbie

We chose it for my father. It was convenient since they're across the street from the VA hospital, as well as centrally located from both my brother and me. I like the place, the amenities, the setup, and the people who work there. I like the room size, and the view of the courtyard he has from his room's bay window. It's a large room with a large bathroom. I liked how the facility is one big circle, so they can't get lost, and his room is not far from the dining room and the TV room.

Elsie

I went for an outside party, and it was very nice. They have a lovely courtyard which was very private because the building goes around it. It's small and cozy, there's not many people there so you won't get lost in the shuffle. They have a calendar of activities and every day is full. One day they would take you to Walmart, the next to a plaza, or different places of interest around the city. They also have card games, a hair dresser, and a library. After I visited there, they gave me an invitation to go to lunch.

Judith278624

It was very homey, and everybody knew everybody. The memory care unit had a lot of things out like a tool box, hats, scarves, and jewellery -- things that would maybe appeal to people. They had a social director who read to people and asked questions so it would stimulate the higher functioning people to participate. I asked the woman in charge of kitchen and food if they can make exceptions, and they said they could. The rooms were older but still pleasant, and the memory care was worth looking at because of all the activities, and there weren't many people, just maybe 9.

Anonymous114361350

We choose it because there aren't too many people there. They have only about 60 to 75 residents. It is fully remodeled, and easy for my father to get around. I meet some of the residents, and they seem very happy. The staff is friendly and knowledgeable. The neighborhood is very good. It has a lot of new businesses going around. It is straight across the street is the VA center. The neighborhood is very nice. The food is very good. The place is very clean, very roomy, and updated. We look at some of the activities. They have outings to the baseball games. They have crafts activities. They have transportation to the mall and various stores.

Caring96015150

I went for a visit, and it's a very nice facility. Everything is nice, but it's also on a busy street. I would recommend this facility if they are OK with a place that is on a busy street.

Caring77416350

It is right across the street from a hospital. Very small facility, convenient to the hospital and to the new Wal-Mart. It was good. The staff is very good. The women waitresses were good and there was a young lady there at the desk that is superb. She couldn’t be better. The rooms were small. I would think it would be more appropriate for one person. We have two and we need a 2-bedroom apartment and it’s just a little too small for us. It’s a very good thing but it’s just not what we need.

John72737750

The layout of the place was nice. They have a nice dining room and a nice enclosed patio area. The staff was good. They were forthcoming though. When I told them why I didn't pick them, that their rooms looked like hotel rooms, they agreed. They did say that it was the most common complaints they have. I also met with the head chef. He was more than happy to drag us into the kitchen and show us anything we want.