Chester Street Residence

My stepfather was in Chester Street Residence and it was close to my house. The facility was clean, newly renovated and well-maintained. I liked that it was not overly big so it was easy to get around. They are adequately staffed and the owner was always there. I would recommend that other people check this place out.

Can't say enough wonderful things about Chester Street and it's friendly staff. We were often greeted by name when visiting and loved the quaint and charming atmosphere. Between the carpeted bedrooms, luxurious bathrooms and warm and cozy dining facility we felt like Grandpa was staying in a luxury hotel. The best part is there is no "odor" when you walk in. When a resident has an accident, the package is quickly placed in the trash OUTSIDE the building. That's a first for those of us who have frequented other nursing homes. The most amazing part was when Grandpa was rushed to the hospital. Since no one could quickly get to the hospital, the owner, Marty, actually accompanied Grandpa in the ambulance and stayed with him until a family member arrived. You can't ask for a better hands on owner than that!

I am a retired Intensive Care Registered Nurse and Co-Guardian of an elderly 91 year old dear gentleman friend with multiple health issues and confined to a wheel chair. Following a serious illness and long term rehabilitation, he needed more care then the assisted living facility he had resided pre-hospitalization could provide. I chose Chester Street Residence.

The following is my observations of Chester Street Residence over many months. (I am there at least 3-4 days a week)

Chester Street Residence provides all the traditional services an Assisted Living Facility can provide but also has the unique ability to provide a high level of care traditionally found only in nursing homes and Hospice. Amazingly this facility manages to provide a home-like environment combined with thorough professional medical care which elevates each resident’s quality of life tremendously.

All the staff, including nursing, administrative, maintenance and kitchen show a warmth and compassion towards each resident that is unbeatable. Their philosophy seems to be “Treat the body and soul.” No-one is ever to busy to walk by a resident without giving a friendly tease or some form of affection such as a hug even to those residents stricken with dementia or Alzheimer’s. This unusually found high human contact with each resident not only provides comfort but also verifies each residents emotional and physical condition continually through out the day.

The dining room is elegantly designed and encourages socialization and interaction amongst the residence as well as family/friends. The meals are cooked daily at the facility and are nutritious and delicious. I have attended meals numerous times over the months and I am amazed to observe special diets and special needs such as assistance with meals as well as a residence likes are provided effortless and cheerfully. Following meal time, it is not uncommon to see residents, their family members/friends and staff engaged in activities such as cards, puzzles, ice cream, making crafts for a specific holiday etc. The room is often filled with warmth and laughter.

All the residents’ rooms are located along one hall with the nursing station, library and dining room in the middle. This provides the avenue where if my gentleman friend is sleeping or napping in his room, he is visible to the staff numerous times each nursing shift.

The resident’s rooms are effectively laid out to accommodate elderly mobility and handicap aids. Each resident can furnish their own room with their own furniture and articles which maintained familiarity and comfort to my elderly gentleman friend. The rooms are large, bright and designed to eliminate clutter which allows him to migrate easily in his electric wheel chairs to his personal articles. The bathroom as well is designed to accommodate both he in his wheel chair, (toilette aids, bars to grab, shower stool etc) and nursing assistance without being cramped.

My elderly gentleman friend has progressed from an initial marked level of confusion, dependency and depression to a more independent, happy go lucky fellow with lots of smiles. It warms my heart watching him buzz around the facility in his electric wheel chair teasing all who cross his path. When I leave the facility following my visit, for the first time, I feel comfortable knowing he is safe, happy and professionally cared for in environment which is truly unique.

I have never witnessed a facility (either in my personal life or medical career) that can match the nurturing, caring, compassion and medical professionalism consistently displayed towards its residents. This is the way it is suppose to be and there .... IT IS!

I was extremely impressed with this place. I take my cub scouts to assisted living homes a few times a month to help out and volunteer. It teaches them many great lesions about life. The last place we visited was run down and in poor shape. I wanted to find a nice place this time around so they could get a better experience. The Chester Street Residence in Royal Oak was beautiful. It was very classy and the facility alone was the top facility of the many that I have seen. There are other scout leaders that I know who have visited here and said the same thing. The food, the staff and the cleanliness was top notch. We had a meal there and it was of much higher quality than the meals we occasionally have at other places. This is a fantastic residence. I would love to stay at a place like this in my older days.

After the passing of my mom, I was having a hard time finding a home for my dad who required medical care than most Assisted Living facilities were not willing to consider. Thank goodness I was told about Chester Street Residence. From the moment my daughter and I toured the facility, we felt this would be the place for dad. The wonderful and caring staff, nutritious meals (and dad’s favorite part…dessert!) and medical care beyond compare, it is everything we could have hoped for dad. From the moment he visited Chester Street and met the staff, he was ready to move in. Thank you to all of the staff for everything in making dad’s life better for him and in turn for his family. An exceptional facility.

My mother is staying at Chester Street Residence. It is a very loving home for people who need assisted living. My mom has Alzsheimer and has been cared and loved by the exceptional staff working there. They are extremely accommodating and receptive to her needs. The Enviroment at Chester Street Residence is a calm, loving one, where my mom gets good nutritious food, exercise, and plenty of one on one care. She is happy here, and I'm extremely thankful to both the staff and the management. You and your loved one will also find loving hands here, don't hesitate to visit this wonderful facility.