Reviews of Chestnut Grove Assisted Living Facility
Average Rating: based on 3 Reviews
I am a friend or relative of resident
this is the worst facility to keep your loved one...please look elsewhere. I visited with a friend and was very disappointed being a cna myself. the residents needed changing and you could smell them down the hall, and for the residents and their families to pay as much as they pay and the residents get beans and hot dogs??? the storm brought in a few bird and the birds bought in a few creatures leaving residents with bites and swollen limbs, on the day i visited a witnessed a patient falling and went to let a nurse know and was told "oh he'll be fine" not once did they visit!!!! these are just a few of the issues...please place your loved one in another facility because i wouldnt trust this company with my pet fish.
I am a friend or relative of resident
The facility has several services available for various levels of need. The rooms are relatively large and the schedule of activities are on par for other places. My Mother has been there 2 years, but I am now looking for an alternative location. There are two reasons for this. First, the nursing staff is almost impossible to find in the evenings. I regularly have great difficulty locating a nurse if I stop by in the evening. On a few occasions, I stopped by to pick-up my Mom for a weekend trip and could not leave until I located a nurse who could give me her medication. It was a real burden finding someone. Ultimately, this is my biggest disappointment. The other issues are minor -- heating in apartments include 1 radiator unit even in a 1-bedroom apartment; difficulty relocating my Mom to a unit that would minimize her walk to the eating area; the monthly fees have not been increasing very much during the economic downturn, but the fees are in no way cheap.
I visited this facility
I was hoping that the Chestnut Grove Assisted Living facility was going to have everything I was looking for as I searched for a place to move my mother. My first choice of a facility turned out to be a disappointment and Chestnut Grove was number two on my list. I had my list of questions and my camera when I went for a tour.
Chestnut Grove is a lot larger than it looks and it has a mix of residents. The apartments range from small a small studio unit to deluxe accommodations with two bedrooms. They are all spacious and have ample storage room, so even a small studio would be acceptable to residents who don't have that many personal belongings.
Chestnut Grove provides support for all the activities of daily living, including dressing assistance, medication management, bathing, toileting, laundry, recreational activities and of course, three meals a days. Cable TV is included in the monthly rate, but you have to provide your own telephone line. The rates were fairly high (approximately $4,000 a month and up) and I experienced sticker shock when I realized that my mother would probably be assessed at a higher level because she needed a little more care than most.
The nursing staff was cheerful and helpful, but they seemed uncomfortable when I wanted to take pictures of some of the areas in the facility. I was careful not have any residents in the pictures, but they still fussed whenever I whipped out my camera. To me, this was a red flag. What was it that they didn't want me to see? However, I quietly and quickly snapped my photos, since I wanted to rememeber what Chestnut Grove looked at. After visiting more than a dozen assisted living facilities, I was starting to forget which was which!
The residents who live there seemed happy and content. There is an Alzheimer's unit, so those with severe impairment are kept separate from the rest of the population. I chatted with some of the ladies about how they liked living there, and they all seemed to have favorable replies. The one thing three of the ladies mentioned was that they did not have enough activities during the day, and frequently, their bingo games were canceled.
Although this may seem like a minor thing, I knew my mother would never be happy in a facility that canceled bingo games! That, coupled with the high fees, made me put Chestnut Grove on the back burner for the time being. Although it was a very nice place with good support services, I decided to keep looking until I found a place that I knew would be ""home"" for my mom.