Capitol Ridge at Providence

We chose Capitol Ridge because it was recommended by Caring.com and somebody called and gave me the details. Then, someone from Capitol Ridge came and checked my mom if they could provide her needs. The staff were very friendly, kind and they knew everybody's name. The rooms were very big and spacious. They had different activities like field trips, concerts, physical fitness programs, and many more. There was also a room where they watched sports programs, a library where they were taught how to use the computer. The food was also very good and she liked it very much. My mother was very happy there.

They went out of their way to provide any assistance to my parents to help with their transition from their home to assisted living. I can't say enough good things about their staff both before, during the transition and now months later. My Mom is now in their Harbor facility and she absolutely loves it.

I had a very bad experience with Capitol Ridge. I was assured by one of the personnel that I had an apartment available. The staff was supposed to call me and I waited for a month and a half but they never called. Later on when I called back, they didn't answer; and even if I left a voicemail, they never called back. After some time, they said I've been put on a waiting list. They're just incompetent. If they treated me that way, how would they treat anybody else that they worked with? The place is absolutely gorgeous though. It had a television room and a computer room. It also had a nice dining room. They had individual apartments with individual bathrooms.