Buckingham Place

I visited this facility

The Buckingham Home Health Care is has good staff. They are very accommodating. The amenities are good. The facilities are clean. They have attendants to assist you on all facilities. The nurses are very friendly. They will be able to take care of any kind of issues for your elders. Very positive atmosphere on Buckingham Home Health Care. The map of the facility is very informative. The food serve in the facility is very enticing. The look and feel of the facility is very calm. The elders will definitely like it when they are admitted there. The location of Buckingham Home Health Care is very easy to locate. It will make driving a lot easier. There are a lot of trained RN Nurses for great supervision to the admitted elders. The Buckingham Home Health Care is just a bit expensive but overall its good facility. I would definitely recommend Buckingham Home Health Care.

I will tell you that in our repeated attempts to arrange a show for the residents we never received a reply or return call from either their activities director or their executive director. My experience from over 40 years as a key executive in both the private and public sectors is that organizations whose managerial staff ignore inquiries and correspondence are usually not well managed. I would not consider Buckingham Place for myself or my family.

I am a friend or relative of a resident

In addition to being a beautiful elegant environment, the caregivers are top notch.

My loved one stayed here

My father suffers from dementia and resided in this facility from Dec. 31, 2008 until Mar. 6th when they sent him to the emergency room of Princeton University and refused to allow him to return when he was released. He was not sent to the hospital not due to any medical or health issues but rather behavioral issues. According to the facility he uncooperative and could not be redirected. After 2 days in the hospital the medical staff reported that they were able to stabilize him and were working on a medication schedule that will help him behave in a more cooperative fashion. They reported he was cleared to go back to assisted living. However Bucking ham refused to allow him back stating their staff was at risk. Them not accepting my father back caused my family very much stress and inconvenience. He had to stay in the hospital for a week before we could find another assisted living facility. My opinion based on actually being at the facility and conversations with the staff is that the staff was really more used to dementia patient who were inactive and mentally shut down, i.e. were not cognizant. My father although suffering from severe memory loss and disorientation is active and capable of conversation. My sister and I put my father in this facility because he needed full time attention, that is what I thought dementia patients in general need. After this incident they told us they can't provide that care. That's confusing and seems contradictory. It's easy for me to think there are other factors at play you are not telling us about. Maybe it is their facility can not give my father what he truly needs, but I think that could be a weakness in their facility more than a severity of illness of my father, because again I assume a Dementia ward can address the needs of a dementia patient. For the large fee they charge I expected much better care and service. They have extremely disappointed both myself and my sister. The staff they employee has no training whatsoever in dealing with an active dementia patent. They were so spaced out having not much of a clue of what was going. For example one aid approached me when I was there and told me my father needed pajamas. I went into his room and found three pair. Additionally their communication skills were non-existent. This may be because most of them are from a foreign country but obviously should not be my Father's problem or his family's problem, and that is a major problem this facility has.