Prestonwood Court

I am/was a resident of this facility

Clean, well kept facility with pleasant staff. Food is good and varied. Nice indoor pool and exercise gym. I rate only 3 stars because they need to offer more activities to the residents to help keep them engaged and active.

I visited this facility

Prestonwood Court is obviously a top-end place. It's nice and well-run. If I have to put my wife somewhere, that would be the place.

I visited this facility

I have poor things to say about the director of marketing, (amy?) she has zero personality and people skills, never even smiled. Treated me with B - service. Nice place, but very negative first impression.

I am a friend or relative of a resident

Prestonwood Courts is a relatively nice retirement community. They provide a lot of activities for their residents and give them plenty of opportunities to interact and get to know one another. There are also a lot of great amenities such as the pool, game room and plenty of nice areas outside to enjoy the day. Pets are allowed and a small dog run is available for people to play fetch or just let their dogs run around, although the dogs need to be quite small. I have not had a ton of experience with their staff members as the residents are quite independent, but the ones I have met have been very kind and respectful and they genuinely care about the well-being of the people in their community. Some residents can be a handful and they really should not be in assisted living, but other than that most residents are great. Parking can be an issue, especially with residents who are not supposed to be driving and minor accidents have occurred, but it is a very safe area. Overall it is a great retirement community.

I am a friend or relative of resident

here are not enough stars to show how highly I think of Prestonwood Court (PWC). My Mother lived there for nine happy months. The facility itself is very nice - it's attractive, clean, relatively new and very nicely appointed. Management and staff are exceptional. Rose Daughety, the executive director, has a knack for hiring great, caring staff. I was 100% pleased and had complete peace of mind with my Mother in their care. Not only is the care excellent, but PWC has an ongoing program of interesting, fun activities, plus they supplement it with a lot of special events. They never miss an occasion to make residents feel special - Kentucky Derby Day, Mother-Daughter Christmas Tea, Bastille Day, etc. - any excuse for a party. Also, caregivers are never too busy to sit down and spend time with a resident who needs a little extra TLC. It's apparent that management has defined their jobs to be more than just physical care taking. Families are welcome at any time and made to feel like PWC is their home too. They are very happy to have residents bring their beloved cats and dogs to live with them, which says something about the facility. (A lot of places we looked at accepted pets, but weren't particularly welcoming of them.) My Mother has now moved on, but I still call PWC occasionally for something, and they are just as responsive and make me feel just as welcome as when I was paying rent. This is truly an exceptional place. We are lucky to have found it.

This is a beautiful, relatively new building, in northwest Plano, TX. It's owned and managed by the same company, twelve oaks, that manages Caruth Haven in Dallas. It's assisted living primarily, with a few rooms in a secure memory care area.

The best thing about this community is its activities -- they're exactly right for the residents. Most of their residents are affluent and used to having stimulating activities as part of their daily routine, and this lifestyle is continued after moving into Prestonwood.

Most of the rooms are one bedroom apartments with a small kitchenette area. There is a movie theater, a spa, and an indoor heated salt water pool, a Wii, and personal trainer. All these fit in with a previous lifestyle of gracious living. Pets are allowed.

There are the usual complaints about the food. Most of the attendants are not native English speakers, which makes it difficult for residents who are hearing impaired.

On the whole this is an excellent, if pricey, community.

Kay Paggi, GCM, LPC, CGC, MA, is in private practice as a geriatric care manager and is on the advisory board for the Emeritus Program at Richland College. She has worked with seniors for nearly 20 years as a licensed professional counselor, certified gerontological counselor, and certified geriatric care manager.