Ashland Farm at North Andover
North Andover, MA 01845
From the Provider
Ashland Farm at North Andover, Massachusetts, is the premier assisted living community in the Merrimack Valley offering traditional assisted living, short-term and respite care, and Alzheimer's care, as well as the Harbor Program for the memory impaired. Ashland Farm provides residents with personalized service plans tailored to meet their unique needs.
Assistance with personal care, housekeeping, 24-hour staff, three meals daily and a wide range of social, cultural and wellness programs are included in the monthly fee. Spacious studio, one and two bedroom apartments are available at Ashland Farm.
Reviews of Ashland Farm at North Andover
Average Rating: based on 1 Review
I am a friend or relative of resident
Ever since they were purchased by a big conglomerate, the quality of the food has gone downhill. The employee turnover seems high, but the employees who are there care a great deal for the residents. It is the management that is unresponsive to the complaints. Considering the cost of this place, the people should be eating like royalty, but the food is barely one step above nursing home food. They service a lot of cheap meals, such as pasta or crappy meat.
Provider Response
We are terribly sorry to hear of your experience with the Dining at Ashland Farms. Your opinion, as well as the quality of care our residents receive, is extremely important to us. We do take your concerns very seriously. We understand that mealtime is such an important part of our residents’ day. We work very hard to provide menu items that are both delicious and nutritious. We work with a dietician to make sure we are meeting specific health standards and we have a variety of menu items rotated throughout the season so that there is variety and choice each day. Each meal has two main choices in addition to 23 Always Available options. We also have a Resident Food Forum where residents are able to discuss concerns and give requests to our chefs. Please be assured our chefs listen to all the residents’ feedback and try to incorporate as many suggestions as possible.
We do appreciate you taking the time to let us know your concerns as we do strive to make improvements a part of our daily commitment to the residents.
Location of Ashland Farm at North Andover
Features of Ashland Farm at North Andover
Diet
- Diabetic
- Low fat
- Low salt
General
- Pets: Small Pets
Costs
- Minimum Cost: 4,900
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