Reviews of Provision Living at Hermitage
Average Rating: based on 5 Reviews
I am/was a resident of this facility
This place is okay. Food is like hospital food. If you have a problem don't go to the director she might get an attitude with you. Oh and that black mold in there fish tank in there MC unit is really the best. Just saying I will be looking for another place that will respect people.
I am/was a resident of this facility
I’m in Provision Living at Hermitage. They’re very caring, and they have lots of activities and pretty good food. The cottages are 1060 square feet, but there is plenty of room. I moved from a 2600 square foot home into this, and I just thought this was going be terrible because I was gonna feel so trapped. And it isn’t that way at all. The ceilings are really high, the rooms are very good sized, and they’re very nice. I would say the security is pretty good too. The only negative I have is the maintenance. I think we could use another maintenance person in addition to the one we have. I really like it here.
I am a friend or relative of resident
This place was a great place at first. But they got a new director just seems clueless on this business. I never seen a place that ran out of stuff like this place. One week they had no coffee no orange juice and they even run out of cereal. That's why I'm moving my dad out. I hope things change soon. Like I said I use to love this place.
We are so sorry to be losing your father as a resident. One of the most difficult aspects of life in a senior living community is dealing with a change in leadership. As a company we strive to find exceptional leaders and to offer an extraordinary level of support from a Regional Level and from the Home Office during any sort of transition. We are disappointed that you feel the way you do, and wish we had done a better job in earning your confidence. That said, our Executive Director has made great strides forward with some very critical aspects of our community and we believe we have a leadership team that is on the right track.
We immediately looked into your concern about food items. There was some confusion about where certain breakfast items were being stocked as we brought a new Dining Director onto the team. It was a communication breakdown that we have addressed and our dining team is getting rave reviews from our residents and their coworkers. This is not to minimize or to excuse your complaint, but we thought a little clarification was in order. As always, your feedback is welcome at ProvisionLiving.com. Press the “How Are We Doing” button and your message will be sent directly to our President and our VP Operations for immediate response.
We wish you the very best as you move forward and will deeply miss you, your other family members and your parents.
I visited this facility
I like the friendliness of the staff at Provision Living at Hermitage. They were very helpful. They walked us through and answered questions. They even asked about Mom. Some of their rooms were nice, but some of them were just adequate. With regards to activities, they had everything from bridge to book club, and those are the kinds of things that my mother is interested in.
I am a friend or relative of a resident
Provision Living at Hermitage was nice, there were little houses that had garages and screened in porches at the back. They had a lovely party room, and they had a room where the independent living residents can eat on their own apart from the assisted living residents which was nice. They can bring a bottle of wine for dinner. The thing they didn't like was the quality of the food, they thought the walls were thin, and mom didn't like the carpeting.
Location of Provision Living at Hermitage
Features of Provision Living at Hermitage
Room and housing options
- 1-bedroom apartments
- Studio apartments
- Beauty/Barber shop
- TV room
- Gardens/outside patio
- Parking for residents
- Transportation for residents (shuttle bus or similar)
- Shared space where residents can host parties
- Features extra: Library
- Some residents have in-room kitchenettes
- Meals in a shared dining room
- Lowest monthly rate: 3,370
- Ample parking for guests