Sunrise at Montgomery Village

I was surprisingly happy with this facility. I had always had a negative opinion of assisted living facilities because of horror stories I had heard on the news. My first visit to Sunrise, I was delighted by the elegance and decor in the lobby. I felt that this was a classy and upscale living facility. The apartments themselves were small, but clean and bright with large windows. The cafeteria was clean, neat and looked new. I enjoyed that there were landscaped places to sit outside. I enjoyed having tea there with my grandmother. There were often shuttles waiting outside of the main doors when I would arrive. These shuttles took residents on shopping trips and on entertainment outings. There was always something to do for the residents, whether trips by shuttle or activities planned in house. In the elevators were flyers for activities and social events happening nearly each evening. My grandmother, to my delight, never complained about the facility to me. She seemed to enjoy the workers and nurses that she came in contact with. I always liked visiting her at Sunrise Apartments, as it felt fresh, clean and welcoming to me. I liked that there was a sign-in for guests at the front desk. This helped me to feel that my grandmother was secure and protected while she lived here. The other residents I encountered seemed friendly and well-adjusted. I always saw smiles on their faces and they always recognized and said hello to my grandmother.

I would like to give Sunrise a 5 star rating because the people there are so friendly and caring, but there is a cleanliness issue that needs to be addressed, and there have been errors in my mother's care, particularly with toilet care and keeping up with changes in medications.