The Cedars of Monroeville

I was disappointed that the amenities we saw on our tour were not readily accessible to my Grandfather once he was a resident. The staff was generally friendly and helpful; but overworked. While there he fell 5 times and choked 3 times because there were not adequate personnel to assist him. The food certainly looked appetizing and they were good at encouraging him to eat with others. I experienced profound difficulties while trying to get status updates over the phone. Once being cursed at and a second when they told me he was deceased in error. Every time I visited it was very clean and my grandfather was always clean shaven, hair cut and bathed. At first glance, it appeared that all was well and he was adequately cared for. It was not until later that the difficulties and inadequacies became apparent.

This is a decent place. There are alot of activities for the residents. The physical therapy is also very good. However, my dad did develop a bad bed sore under their care, and they did not let us know how bad it was. In fact, they told us it was getting better when it wasn't.