Grand Court of Mesa

I cannot recommend this facility to anyone who needs assited living. They do not follow the care plan or respond to calls timely. When we were moving in another couple was moving out, said good luck getting any care. My sister fell 4 times in 4 weeks. A "care giver" threw a cup of orange juice across the room when she spilled it. She had a stroke and also could not move without help. She was left on the toliet ALONE for extended periods. We were not notified of her falls. She had a respitory problem that they did not address. We sent her to the ER. She was in the hospital for 8 days. Her last fall was the same day we took her to the ER. She has a HUGE bruise that covered her back and side. She had to spend 30 days in rehab after the hospital. We moved her out after only being there only 4 weeks. We also found that not many people had been there over 1 1/2 years. This facilty makes a good first impression, but is only suitable for independent living. The hospital reported Elder abuse and we have contacted health services

We've visited several facilities around my home and we chose The Grand Court for my mother. It's all lovely there and the rooms are nice. It's an older facility and they're doing a little bit of remodeling. She likes the food and she's not a big eater, so that's a big thing to me. She's very happy there and it's what I like best about this facility. They have Bingo, movies, piano, singing, church services, arts, crafts; you name it and they pretty much have it.

I always came away from the place feeling a little sad. It seemed the clients were just bored. The staff seemed nice enough, although a little rough at times. The staff also seemed cold to the clients at times. My grandmother really liked the place and that is what was most important to me.

This facility has about 150 assisted living residents and 20 memory care residents. They have one- and two-bedroom apartments with kitchenettes. The rooms are good-sized. They do all their cooking in the dining room, and there are chefs to cook their food.

The building is three stories and has laundry facilities on every floor.

The facility takes them on outings, and they have activities like cards and exercises. They have barbecues for the residents.

They have balconies for the residents and one courtyard with flowers. There’s a formal dining room.

They have a nurse there seven days a week. They have plenty of CNAs on duty every day, including two to three in the memory care facility. The staff is really good with the residents.

They allow small pets in the facility, and they have a pool for the residents to exercise in.

It’s carpeted in places with marble and tile floors in other places.

Simple, yet, pleasing to the eye. My mother and I toured this facility as she is reaching an age where she worries about common things. Living alone, she's concerned about reaching me and my two sisters in the event something might happen to her.

Along with several other assisted living facilities, my mother and I toured this one too.

We both liked how as soon as we walked through the main entrance doors, a staff member greeted us. There did seem to be a lot of staff around but I had a hard time noticing other residents.

Perhaps it was the time of day we visited, but the place was very quiet. Which is probably a plus to many people.

Televisions are allowed because all rooms are cable ready but telephones are not. You can have a phone but you need to pay for this service yourself.

The grounds were nice. Quiet. Green grass and some trees, but for the most part seemed very quiet.

I did, however, notice a couple sitting beneath a gazebo, close together, holding hands. It made me sad, but not in a terrible way. They seemed happy with one another.

Staff was intermittent.