Trustwell Living at Rock Run Place Memory Care
3315 Executive Dr.,
Joliet, Illinois 60431
4.0
(18 reviews)
$8,640
1681 Willow Circle Dr, Crest Hill, IL 60403
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Trustwell Living at Rock Run Place Memory Care
3315 Executive Dr.,
Joliet, Illinois 60431
4.0
(18 reviews)
$8,640
$8,000
$3,795
$6,150
Pat
5
|
November 25, 2023
Willow Falls Senior Living was very clean. It just seemed very cheery. It was bright and sunny in there. The people were very welcoming and it looked like the residents were friendly and they looked happy. There is a beauty salon, and there's a place where they have a big bird aviary, so you can sit and watch birds. There's a movie theater. There's a big area in the library where you can just sit at a table and play cards or whatever with a bunch of people. It was just a very attractive place. The dining area was very pleasant. It looked like a nice place. It was clean and airy, and it just seemed like it was welcoming.
Maria
4
|
September 11, 2022
We did a tour of Willow Falls Senior Living. The facility was very clean. Their staff, Stephanie, was very thorough in answering all of our questions. The apartments were small. They had a lot of stuff available. They had a barbershop, and the amenities were nice. We did not try the food. The facility was very nice, it was just close to the main road.
Carol
4
|
June 12, 2022
I went to Willow Falls Senior Living to see my neighbors several times. One was on the Alzheimer's floor, so he had a little bit more care. They were very attentive. He didn't really need a lot of care. He just needed to be up there because he kind of didn't really know exactly where he was. His wife was there too, but she was on another floor. The atmosphere was very nice. They have a nice dining room area. When you first walk in, they have a nice seating area. He was on the second floor, and he had a nice view. They had very good security because you had to buzz in, especially up there on the memory care floor. You had to get someone's attention to let you in to the hallways, so the security was very well there. They have little activity rooms and stuff like that. My neighbors said they had a reading session and crafts, but I didn't personally see them do any. It's very nice for the amount of money.
JH
5
|
April 7, 2022
My sister is a resident of Willow Falls Senior Living. It's been very positive, because my sister had been there in the independent living. I was really happy that I was able to be able to put her back over there after a short time to put her into the assisted living. At first, I thought it was not going to be affordable, and then it became more affordable for us as a family. So, I was very glad that we were able to return to that community, because it was such a positive place when she was independent. Her room is wonderful. It's a perfect situation for her, and what she needs at this time in her life. The staff has been, for the most part, very cooperative and responsive to her needs. I appreciate the fact that when it's been important to make sure that the place is fully staffed, that if they have not had enough staff in-house, then they'd use agency staff. I think that's been very appropriate, so that the ratio between staff and residents continues to be very, very good. I appreciate that effort on their part to make sure that there are always people who are taking care of the residents. I've been very impressed with that. The food is great. The dining area is really very attractive. It's very appealing and very open. It's spacious and well appointed. It's just a really nice dining area. We're still in COVID mode, so it's not like there is just a whole level of different kinds of interaction in that cafeteria. People are segregated because it's COVID still, and they're still concerned from a health and safety point of view. I appreciate that. My sister is almost ready for memory care, so there's very little that my sister can do, but she's always included. She's always invited to participate, even though she herself can't participate. She can be there with others if she wants to be. There's always an invitation, and there's always a caregiver who's willing to take her down to activities. She has been doing the morning exercises, which has been good for her.
McGuire's
1
|
September 29, 2021
My father lived there for a short time. The first week someone stole his towels and they called us liars. How do we know you had these? His wallet, it’s contents disappeared! ($140.00 to be exact) his razor (which we had to give to them because we couldn’t leave it in his room) disappeared they said they gave it back to us no they didn’t! We constantly replaced items so they did have them available and they went through wet wipes like they were free! He told us they didn’t use one at a time they were just grab handfuls. They ruined his clothes the first time they did laundry. And they laughed about it! These people have no regard or respect for these resident’s belongings! I heard a care partner disrespect a resident told her to shut up and just take her meds! You don’t treat people like that. I wouldn’t leave my worst enemy in that place. Carol thinks she owns the fourth floor Constantly coming in my fathers apartment and she had no business being there. She’s just nosy! Get your loved ones out of there!
Robert
5
|
September 10, 2021
My mom just recently moved into Willow Falls Senior Living. She is in their independent living. The layout's great. It's a nice place, well kept, and well maintained. The people seem nice too. They still have some activities, but they're kind of restricted because of COVID. I think my mom's going to play bingo, so they have that. They also have a movie night. She liked her first couple of meals. The dining area is a nice little area. It's well-kept, clean, and there's plenty of seating for everybody. Everyone's kind of sitting around talking, so there's a lot of interaction between the residents of the place. I can't complain about anything yet. The staff's very friendly. They are responsive, very nice, and when I call, they respond very quickly.
Willow Falls Retirement Community is located on Willow Circle Dr in Crest Hill, IL. We're dedicated to providing best-in-class service, amenities, and lifestyle. We care deeply about our residents, which is why so many turn to us for their independent living, assisted living, and memory care needs. Get in touch with us today to see how our family-oriented, personalized approach to resident care makes us your top senior living choice.
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