Reviews of Brookfield at Oaktree
Average Rating: based on 2 Reviews
I visited this facility
The Brookfield at Hot Springs was a horrible place. They kicked my mother out after they could "no longer provide for her needs" when actually in the 10 months that she lived there, the only need they really provided for her was her bed.
Her care was the highest tier of care there is to pay for at this facility, but she was almost always in need of changing when we would arrive. They had an assisted feeding table, or so they said. But when you would ask about it, the administrator said it wasn't part of their care. My mother lost 30 pounds in a matter of 6 months. In hind sight, we picked the wrong place in order to keep her from going to a skilled nursing facility. They never should have accepted her as a resident & they CERTAINLY shouldn't have taken almost $5000 a month for the lack of care they provided. I want to add that the CNAs they hire were very caring. feel like they loved my mother, but they were overworked & I can only assume underpaid. The administrator said that they hired over the minimum requirements, but there are no clear requirements for a facility claiming to be caring for Alzheimer's & Dementia residents....
I am a friend or relative of resident
We were forced into a decision for the care of our mother with Alzheimer's. Brookfield was one of the only of this type facilities in our state that was equipped to care for her without having to go to the extreme of placing in a nursing home. We are very pleased with the staff - they seem to genuinely care for the residents. & they are very open with communication.
The building is always clean. The residents are mostly happy & look very well cared for. The food is pretty good, but definitely could be better for the cost per month.... For a difficult decision, the staff at Brookfield have made me very confident we made the right one.