Pennington Place

My family and I have been very pleased with the care my grandmother has received at Pennington Place. We hated the idea of placing her in a nursing home or really anywhere other than home. The staff at Pennington Place has quickly become a second family. They look after my grandmother as if she was their family as well. The facility is always clean, and the food they offer is excellent. The many activities keep my grandmother busy when we can't be with her. I am very grateful for the caring staff. It is such a relief to have found a place where she can be cared for and be so happy.

Entering this facility you feel like a VIP, the staff greeted me with hellos and warm smiles. The staff at the front desk was attentive and helpful. The residents appeared to be bright, alert and active. The community was a busy hub of activity. There is not a chance of becoming bored or disengaged here. The staff makes sure all are accounted for so they can be included in activities and events. The residents were eager to share their love for this community. When taken on the tour, the staff member knew the names of every resident whose path we crossed. Knew their story and gave positive uplifting interaction. I was impressed with the staff and their repour with the residents. The dining hall is bistro dining and the food was tasty, I ate lunch with the residents and had a chance to eat a Vegetarian option that was amazing. The menu is well planned by a well educated professional that knows foods and how to prepare healthy options. They food was 5 star quality and should be complimented. The chef preparing the food is amazing. The community is clean and well maintained and beautifully decorated and landscaped. I would highly recommend this community for your loved one. I would place my loved one here. Pennington's staff truly goes the extra mile for their residents.

My aunt has been there for 2 weeks. At first they told us that she would have a telephone in her room. Now they say that she can only have a phone when she gets acclimated to the surroundings. I said "what if it takes her 2 years to get acclimated?" The reply was " then it will be 2 years before she gets a phone". Not nice people.

I really did not want to put my grandmother in this place, but I had no other choice and it seemed like the best place out of all of the ones I looked into. They did provide excellent service and when I visited her every weekend she would tell me the good and the bad of being there. The good was always higher than the bad. She would talk very highly of it, she was never bored, she was able to see and talk to friends very often, she had things to keep her entertained, but the one complaint she always had was that there wasn't always someone there for her.. as in if she needed help, or had a question, it would always take awhile for someone to come to her. She said she thinks they are short staffed, and I asked about that to an employee and she did say they have more residents than their small staff could handle, but they were in the process of getting more employees. I surely hope they did because if so this place would be amazing for someones loved ones.