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Atria Grapevine
3975 William D. Tate Avenue, Grapevine, TX 76051
(800) 558-0653
Verified Partner
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Reviews of Atria Grapevine in Grapevine, Texas
Roxanna
5
|
January 27, 2023
When I walked into Atria Grapevine, the first thing that I saw were some people were sitting out front (a group of women and a couple of men, and they were just enjoying trying to get their sunshine and their vitamin D, and that was lovely. They were sitting out there in this wonderful weather we're having right now in Texas. I thought, "Well, these people are happy. They wouldn't be here if they weren't." The lady who met me at the door, she was just so kind and so sweet. The rooms are very spacious, and I like the idea in the shower that they can just walk right in. It's very spacious and clean. It would certainly fit my friend's needs. The rooms were very clean. The director explained everything. It's not that far from my house. I wished it was a little closer. I went over in the memory care department, and they did have activities. When I went by the other side, the ladies were painting, and they were doing some projects, and I think that's wonderful. They had some of the people's work displayed, and that's nice. That feels good. They got nice, cute artwork over there. There are attendants around everywhere. In the activity room, I saw three attendants, and there were two ladies. They were working with them and that's comforting.
Lawrence
5
|
December 5, 2022
My friend is now at Atria Grapevine. He is fully capable of independent living, but he doesn't feel comfortable in that position. He wants to be in a position where he can get help if he needs it. He's 96 years old and he is able to dress himself, feed himself, and take a shower by himself. He can walk around, but he uses a walker. The condition of the place is very good. When my friend moved into his room, it was excellently cleaned. I couldn't find any problem at all with cleanliness. It had a little bit of wear and tear, but not much. It was very livable. There were some more bumps and chips and that sort of thing. The staff are very helpful and very caring. They've checked on him numerous times. They've gotten to know him and his capabilities. He likes being there. He likes the staff very much. One of the reasons why my friend left the previous community was a food issue, and he says the food there is very good. He's very happy with the meals. He has somewhat of a special diet, and they're very willing to help him meet that special diet. They're very, very helpful. They have all kinds of activities. He is particularly interested with bingo. They have all kinds of different entertainment, which he likes, particularly like music and singing and that sort of thing. He has a visual problem, so he can't get involved in crafts and cooking. He is somewhat limited, but in the things that he does, he's enjoying himself.
Roknlazb
5
|
November 16, 2022
Great facility!! Very clean. The sales Staff is very helpful and informative. Great menus for food. Many activities for residents. I would recommend this facility to others.
Carrie P
5
|
October 27, 2022
I have been pleasantly surprised with the care and food at Atria. Mom is getting 3 meals and she feels that she eats all the time :) The staff is very pleasant and friendly from the front desk, wait staff for meals, care givers, Directors and Doctors. Mom is safe and seems to like the facility, especially BINGO!
Susan
5
|
June 23, 2021
Atria Grapevine is very receptive, caring, and has a lot of activities. So, the tour overall was very, very good. We got to go pretty much everywhere in the whole facility. It was very bright and very, very sunny. There were some nice gardens outside and courtyard areas. The residents seemed to be enjoying themselves. I saw them involved in activities. That kind of gives you an idea of what the place is. The residents were having happy hour when we got there. We saw activity in both levels, the assisted and memory. They were about to start playing the game, and so that was nice to see. A chef prepared us a luncheon and we got to eat in a private dining room. This is after we'd already done some of the tours. We came back into the dining room and had a delightful lunch. It was really good. I also asked a resident about the food and she said it was pretty good. So that's really important at that age.
Swest
1
|
March 9, 2020
I am writing this review so that people who are trying to make the right decision with respect to their loved one. Atria Grapevine is not what they portray themselves to be. I want to first start with my overall experience with respect to the facility based on my actual experiences for the 5 months that my mother lived in the facility. • They are chronically understaffed, and this leads to a level of service that was not anywhere near what they portrayed when they we first visited the facility. They didn’t have enough staff to: o promptly serve the residents their meals. o check on my mother as often as they said they would o communicate patient care effectively and promptly. This lead medication not being stopped, not being changed, etc. • The food steadily deteriorated over the time we were there. When we moved in it was good, the menu was varied. By the time we moved out it not as good as your average high school cafeteria • Maintenance and cleaning were almost non-existent. We had to make repeated requests for the lock on her door to be fixed, her toilette to stop leaking/running and to fix her a/c. The a/c unit for the apartment was woefully small for the square footage of the actual apartment • Even though you pay for cleaning, they are not very diligent and thorough when it comes to cleaning the apartment. I even swept some items into a corner to see how long it would take them to clean them up. They never did and I had to point it out to them Now we need to get into the financial aspects of the operation. My mother executed a lease in April 2019 and moved into the facility in mid-May. In the lease there is a clause that points out that if you are not physically living in the facility, you must pay your rent to keep your apartment but you are not going to be expected to pay for care, meds, etc. We noticed what we believed to be some billing issues and requested a meeting with the facility director in June. We discussed that per the lease we should not have been billed for the care and meds. Janie agreed that we should not have been charged and would get them credited back to us. We asked for a second meeting in July to discuss the issue from June as well as some other issues. This time the Medical Director was also included. We informed Janie that we were still looking for our refund for April and May. She was going to investigate it. More importantly we discussed that they had a new staffer who is charged with assisting the residents overnight. My mother complained that this new person was “mean” and when we asked what she meant she told me that “this lady asks me if I just stupid. And that I need to help her “We were told that they had an idea of who this person was and that it would be addressed. Instead of terminating this person they simply transferred them to another job. After that fact we discovered that there had been multiple complaints about this staffer We finally did get this credit to our account sometime in late July. There was change in Directors in October while my mother left the facility for a medical procedure. She was in the hospital and a rehab for the next three months. During that time was continued to be charged for the charges in excess of the monthly rent. We have repeatedly requested a refund of this balance with no response. To top it off, even though we were told that they could not accept my Mother back due to their assessment they did debit her account for the January payment. On an aside, my Mother was able to get into another facility at a reduced level of care. It does not appear that we are going to receive the requested refund amiably so “buyer beware” when it comes to Atria Grapevine
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Costs for Atria Grapevine in Grapevine, Texas
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$3,195
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$6,095
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$2,795
Starting Price
Services and Amenities of Atria Grapevine in Grapevine, Texas
Costs
- Rent Plus Care Fees
- Entry Fee
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
About Atria Grapevine in Grapevine, Texas
Located in Grapevine, Texas, Atria Grapevine is less than 3 miles from the Glade Parks shopping mall and Bob Eden Park. Residents and their families note that this facility has well-appointed accommodations, some of which include spacious bathrooms and kitchenettes. Residents enjoy relaxing in the landscaped courtyards and being pampered in the beauty parlor, and visitors appreciate the chef-prepared food and the restaurant-like dining room. Atria Grapevine receives praise for having plenty of activities, including happy hours, card games and exercise classes. The community also gets high marks for its friendly staff and welcoming atmosphere.
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