Oakview Commons - A DePaul Senior Living Community

My mother was at this facility and I removed her after 6 months of neglectful service. There were mistakes with paperwork, medications, diagnosis, services not provided and stealing. The facility itself is beautiful and convenient but the staff is uneducated and the management did not take responsibility and make timely and appropriate corrections. My mother was safer at home than at Oakview Commons. I spent a lot of time and money and only got poor service and a lot of worry about what they would mess up next.

I have a family member here and she really love the unite in the memory care. They have a new memory care coordinator there and she does a real good job and it good to see new resident coming in to fill the place up. Staff are great with the resident and most of all you can feel and see the love they have for the residents too.

When my mother first entered the facility in Nov. 2010, it was excellent: clean, well-trained staff, etc. We just moved her in May 2012. Her room was never fully cleaned; the memory care unit is overcrowded; and new staff are not as attentive or as well-trained as the old staff. There is little activity or stimulation for residents.