Everett Plaza Assisted Living

My grandmother has been staying at the Everett Plaza Assisted Living facility for a little over a year now, and has very few complaints about it. The staff are always helpful, and always remember who you're there for. They have no problem keeping an extra eye out on a relative, if you feel they're not quite acting like themselves. When you look at the rooms they're pretty nice, the basic one is just a studio apartment, that comes with a fridge and a microwave. Residents get 3 meals a day, which a family member can join in on for $5 dollars, and if a resident requests, they can take food home and re-heat it later. There's an area out-back where residents and family can smoke. There's plenty of parking to have several people visit at once, and there's even a room family can rent for a few nights if they want to stay near someone in the facility for a few days. I've watched my grandma scream at the administrator there over her heat not working properly, when it really was, and I don't think I've ever seen anyone act more professional in my life. I was happy how nice and understanding they were, when they didn't even do anything wrong. I feel like it shows that they have a lot of respect for her, and I don't feel like she's in a bad environment. Overall, it's a nice place, and I don't have anything bad to say about it.

I toured the facility various times, visiting residents and observing workers. The people were very nice, but the building itself was dark. This is a lower income building so it is expected to be a less classy, but a little more natural lighting would do the place wonders.