Oak Park Place Dubuque

Mike

Oak Park Place Dubuque was nice and well-kept. The people were friendly. The staff did a great job and explained things well. The rooms were very good in size and clean. The dining area looked like a fancy restaurant. They have an exercise room and a bar area.

Deb

Oak Park Place Dubuque was the first place I went and I didn't think they showed me everything. I saw more in the other facility I went to. The place was nice, though. They had a nice dining area, but I don't think the lady went into it that much. She was very friendly but she seemed busy, and they might have been short of staff the day I went. The room was nice. I liked it a lot. It had a lot of windows and it was like a corner apartment.

Jan

My mom is currently at Oak Park Place Dubuque. The facility is nicely set up. The amenities are there for their use if they want to do it. They have a nice theater and a little pub, and the dining facilities are nice. It's also easy to get to for our family. It's on the west side of the city, so it's easy for most of our family to get there and visit. So those were the selling points. The staff there are OK, but I think they're so short-staffed that they spend very little time with the residents, and things are missed. My mom doesn't get a regular shower on the schedule. She is supposed to have it twice a week and sometimes she doesn't get it. She may get it maybe once a week, and usually, we have to prompt it. It was pretty good for a while, and then this week again, they didn't shower her on Wednesday and then try to blame it on her saying she didn't want to have the shower. My mom is very cognizant, so I know that she would not have forgotten and said, 'No, I don't want it' because later she said, 'No, I never said that.' So I'm not sure why that happened. When the staff is there, their care is okay, but I think they're so short-staffed that they can't spend very much time with the residents. I'm not sure how they structure their care plans, but it seems like they should tweak their care plans a little bit more and delegate the work to various ones to take care of various residents. I don't know how they divide up the work in the residents, but it just seems like there are some lapses. The food is OK, but my mom is picky though. I have not noticed any issues in the cleanliness. They're using the care staff for cleaning the rooms. They don't have special housekeeping. It seems like they have to use the girls that are there for caretaking for the housekeeping also. My mom's room looks okay now, but she's only been there a month. We've been cleaning in between, and the family goes in and does her dishes and things like that. I noticed the bathroom yesterday needed attention, and I think Saturday should be the day for a shower for her and cleaning. She got the shower, but I don't know if they cleaned. The activity end of it is good. My mom isn't one to partake in a lot of things. But they have cards, they have a craft room, they have music occasionally, and they had a nice little Halloween party. They also have movies. I think that end of it is okay.

Denise

I had an in-person tour of Oak Park Place Dubuque. They have very nice people. It was very clean and a very beautiful place. They took us around the place, took their time with us, showed us everything and all our options. I have no complaints at all, and I'm pretty picky. They had like a little movie theater and exercise plays. They have different activities, and they all work together and play games. You could bring your animal with you if they're older. They got a puppy or something, they can bring that, and I like that. They have different sitting areas outside, a pool room where you could shoot pool, and a workout center.

Susan

We went to Oak Park Place Dubuque. The staff was amazing. The lady we spoke to was very, very informative. I mean, she asked us a lot of good questions that we didn't even think of asking, and was very involved in what we're doing with our family now. For me, personally, I would put them just a little bit higher than the other place. Just a few of their extra amenities: I think they had the movie theater, they had the bar. The rooms were fine. We only got to see the one-bedroom, not the two-bedroom, but the one we did see was very clean. It was very nice. The dining area was very nice. It was very, very cozy to me. I thought that one, because there were a couple dining rooms, they were a little smaller than the other place. There were a couple of them, and they were just a little more quaint and cozy. They had a lot of their social stuff. They have a social hour, a happy hour type thing, and they have a movie theater, and they bring the residents in popcorn and they show movies, which are like in my parents case, you throw some John Wayne movies on there or they'd be there all day, they would sit there. Some of the stuff they really do cater to the elderly/what things they would like.

Suzanne

Oak Park Place was very nice. I loved it, but they couldn't take my husband because he needs two-person assistance. What I like about them was that they were going to lock in the rate for a year if we could work something out. As for the room, I would have to bring a recliner, a bed, and a dresser. The bathroom was included, and they had a walk-in shower, too. They showed us the activities, and they had an exercise place and a walk-in tub, which I thought would have been nice for him. I wish they could have taken him.

Cynthia

I'm planning to move to Oak Park Place Dubuque this 30th of January. I was there in 2016 in the assisted living and I have a very bad experience with the nursing staff. What made me choose this again was, that you're able to come and go after your initial quarantine. They also have all kinds of activities, like pub night where we get together and socialize. The facility is just gorgeous and it's not right on top of a busy street. It is up on a hill and the facility is very spread out, very decorated, it's gorgeous, and Carla was wonderful and very personable. I had to get over my initial bad experience there and she goes, "Oh, you're in a different place and a different management now." and I didn't even realize that it was the same place. The apartment was even bigger and a thousand less than the other facility. There are levels of care available there, so you don't have to move out. It has a garage too.

Jim

We're relatively satisfied with Oak Park Place Dubuque. My father just has a one-bedroom apartment in the assisted living, and he is doing well. Everything is fine up to this point.

Marge

My mom has been at Oak Park Place for three years now. It's very nice. I liked the staff, that's why we kept her there. They're very approachable, they answer all your questions, and they've been very helpful. I left her there because I liked it. I have not eaten any of the food, but she goes starts off liking it and then she doesn't like it. It's like every place else where she gets tired of it. I like the look of the place a lot, and they keep it very clean. They have a lot of activities, it's just mom needs a lot of encouragement to go. She would enjoy the facilities if she would go out, but this is all new to her, so she's not doing it. Right now, they take pretty good care of her and she likes them, which is the important thing.

Rita016626

Oak Park Place Dubuque is a nice, clean, friendly place. and it’s easy to go and see my brother whenever I want to. He loves to play bingo. and they have a lot of bingo there. He likes to take walks, and they have room for him to take walks. The staff is very good, attentive, and friendly. It’s just a good thing.

anonymous114896450

We think Oak Park is really quite good. It’s fairly new, the staff seem quite nice, and my mom’s doing pretty well. There’s music once a week, various field trips to different events in the city, and some crafts.

Marianne15

Oak Park Place Dubuque was very beautiful and very clean. The people were very nice and funny. Everything seemed to be very upscale. The staff was terrific. The dining room was very lovely. They take people to other places.

Laurie24

Oak Park Place was recommended by Caring.com. It felt very comfortable, clean, and welcoming. It was lovely, but it was outside our price range. The woman who gave us a tour was well dressed, calm, friendly, and knowledgeable. We were very impressed. The staff was very friendly and very nice. They were kind. They showed us the facility. We spoke with residents, and they appeared to be well cared for. I had no complaints at all, except that it just doesn't fit my mother-in-law's particular needs. The rooms were spacious, clean, and comfortably appointed. The dining room was lovely. It looked to be a very beautiful gathering place. We looked at the menus, and the food looked delicious. Some places have some assigned seating, but this place did not, so you could gather and eat with your friends.