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Serra Highlands Senior Living

501 King Drive, Daly City, CA 94015

(800) 558-0653 (Call a Family Advisor)

4

(16 reviews)

Offers Assisted Living and Independent Living

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Reviews of Serra Highlands Senior Living in Daly City, California

4

(16 reviews)

  • Facility

    4.4

  • Staff

    4.5

  • Food

    3.0

  • Activities

    4.0

  • Value

    4.0

Rosa

4

September 20, 2022

I visited this facility

Serra Highlands Senior Living looked very good. The ambiance was nice. The guy who gave us the tour showed every aspect of the residence. I can see that probably it's a good place for my mom, but I need to compare with the other ones. The apartment was small. She needs everything accessible and there's not too long distance between the bed and the bathroom. It was very cozy and nice. I really liked it. They showed me two rooms, one where she can have a dining table and a couch for visitors, and it had a bathroom and a bedroom. The other one is a studio, which only had the bedroom and the bathroom. There is another option where she can share the bathroom, but I don't like the idea. They have a beauty salon, they have a podiatrist, and also the doctor can come over. The only thing is they don't have manicures, but probably in the future they're going to have one. The staff who gave me the tour gave me complete information and answered all my questions. Everything's nice and clean. They have a garden, flowers, barbecue outside, umbrellas, and the patio. However, there's one part where they have the backdoor that they access to the street. I can see that it's a little dangerous for people with dementia. If in the middle of the night they forgot to close to door, somebody can have access to go into their room, but the guy said they have security. Around 5:00, they're going to check all the doors. That's the only inconvenience I see.

Jenn

4

May 11, 2022

I visited this facility

I went and toured Serra Highlands Senior Living. It was very warm and welcoming. The facility seemed fine. The staff was very helpful. She showed us the packages, walked us through some rooms, and explained the fees and everything. We looked at the residents, and they looked very comfortable. I didn't try their meal, but she gave me a pumpkin cake, and that was good. I saw an entertainment room, a laundry room, a kitchen, and then a barbecue for hot dogs and stuff. It was close to home.

Provider Response

We appreciate you taking the time to leave a positive review about your recent experience with us at Serra Highlands Senior Living! If you have any further questions, please give us a call. We're always happy to help!

Rosie

4

April 4, 2022

I am a friend or relative of a current/past resident

My experience with Serra Highlands is relatively new, but so far, the facility and staff has been very nice and helpful.

Provider Response

We always strive to provide top-quality service and care to every resident and their families. We are so pleased to hear that you have enjoyed your experience with Serra Highlands Senior Living. We hope that you have a wonderful day!

Paul

5

February 8, 2022

I visited this facility

We visited Serra Highlands Senior Living. It was nice. Everything was very clean, and the people were really friendly. The rooms were a little outdated. They had shared bathrooms, and they were pretty small. They had to share a bathroom with the other unit next to it. The staff who gave the tour was amazing. She was really, really thorough, friendly, and competent. She's really good at what she did. They have lots of activities there, like arts and crafts type things. Some people were playing bingo and walking around. Everybody was very, very friendly.

Provider Response

Thank you for your positive review of Serra Highlands Senior Living! We always strive to provide top-quality service and care to our residents and their families. We are so are pleased to hear that you enjoyed your experience here at Serra Highlands Senior Living. Have a great day!

P.O.

4

October 31, 2021

I visited this facility

I went more than a month ago. So far the senior citizens are really happy about the place. Once you enter, they have different rooms, most of them don't need a lot of help, just their medications, and cleaning of the room. They have the dining room area, an area where they have lots of games. They have a living room where they go for tea or breakfast. They have fun having different games. They have a music room, also libraries. Someone is attending to the snacks. The staff is good. I thought that they were attentive, it seems like they know each other, and also the seniors are really happy with their service. Even the outside of the facilities is nice and clean.

Provider Response

Hi P.o., thank you very much for taking the time to leave us this positive review for our team at Serra Highlands Senior Living. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

Lalita

4

September 5, 2021

I visited this facility

It was very nice and the lady at the reception was very nice to show me around the place and see everything, including the dining room, the living rooms, and a place where they meet for movies and all those things. I saw a studio and it seemed comfortable, but for someone active like me, I found it a bit small and restricting my movement. I would prefer a bigger place.

Provider Response

Lalita, thank you for sharing your positive experience at Serra Highland Senior Living! We really appreciate you taking the time to write a review. We are always more than happy to assist you if anything else comes up. Take care!

Joseph

4

August 19, 2021

I am/was a resident of this facility

I've been here for two months now. The room is very small, it's like a little hotel room, so I'm a little crowded in here, but they keep it very clean. I'm in an independent living unit. I get the housekeeping and the laundry, which is good. I can take the meals in the dining room and that's included. The meals are very simple, nothing elaborate. The staff is very helpful. There are some activities and they are starting to open them up a little bit more, but I don't participate very much. Once in a while maybe I'll go down there. They have an exercise activity and I go to that once in a while. Transportation is really good. They will take me anywhere I want to go around here and they will even take me up to San Francisco, they say, and to the VA Hospital, which is the closest hospital here. In general, it's pretty good.

Provider Response

Joseph, we are very happy we could provide you with a positive experience! We appreciate your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

Karen

4

April 17, 2018

I am a friend or relative of a current/past resident

I visited and it was clean. It did not smell bad, he has a nice room that we furnished, the food is fabulous, and the people are wonderful, and friendly. They do the laundry, and they're very competent. I think the residents watch movies.

Provider Response

Thank you for your review!

James

4

October 30, 2017

I visited this facility

It was really clean and had nice, private rooms. The dining room was really nice, and you could eat all day. The rooms were very clean and nicely sized. It looked like they had a lot of good activities.

Provider Response

Thank you for your review!

Edwin027512

5

January 26, 2017

I visited this facility

I made a commitment here because it is very nice, and I liked the atmosphere, the cleanliness, the room style, and everything about it. It had very fine people and excellent staff.

Provider Response

Thank you for your review!

Jorge273513

3

November 1, 2016

I visited this facility

The rooms were very small. They were studios, and some of the studios actually have shared bathrooms. People were friendly, and they had shuttles and stuff like that as well. But the rooms were too small, and the studio didn’t have any kind of kitchen facilities. We only talked to one gentleman who showed us around, and he was really friendly and educational. The dining area was OK.

Provider Response

Thank you for your review!

Anonymous008477

3

June 21, 2016

I visited this facility

It was very nice but not applicable for us. They didn't have physical therapy rooms or a place to have physical therapy. The staff was very helpful.

Provider Response

Thank you for your review!

JC7

4

May 11, 2016

I visited this facility

It wasn't memory care oriented and wasn't a locked down facility. The dining room was very spacious. There weren't any activities going on while I was there, although they mentioned some of their activities to me. They had private rooms.

Provider Response

Thank you for your review!

Caring112282150

4

September 13, 2015

I visited this facility

It was relatively small, and it was clean. There was new carpet and new paint. The staff was very friendly, and the residents looked happy.

Provider Response

Thank you for your review!

Caring75261950

4

January 18, 2014

I visited this facility

We went to visit and it was a good and clean place. The people who were there were very kind. They gave us all the information that we were looking for. They told that they had a calendar of activities. However, at that time we weren't able to see any activity.

Provider Response

Thank you for your review!

Caring73362250

4

November 26, 2013

I visited this facility

It was nice. Their staff was really nice too. They showed me their rooms and their sizes and everything. They also followed up and called me and asked how I was doing. I didn't taste their food but according to their schedule, some of it I don't like. They did have activities and there were more of them on the assisted living.

Provider Response

Thank you for your review!

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Costs for Serra Highlands Senior Living in Daly City, California

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,595

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$3,295

Starting Price

Services and Amenities of Serra Highlands Senior Living in Daly City, California

Costs

  • Rent Plus Care Fees

Room and housing options

  • 1-bedroom apartments
  • Studio Apartments

Dining options

  • Dining Room Shared Meals

About Serra Highlands Senior Living in Daly City, California

At Serra Highlands, you'll find a serene and welcoming senior community with all the comforts of home. Residents enjoy a diverse social calendar with an extensive continued learning program. Surrounded by beautiful wooded walkways, Serra Highlands provides views of the courtyard or of the bay.

Serra Highlands offers the following services:

  • Staff available 24 hours a day
  • Choice of apartments
  • Anytime Cafe/li>
  • Full-time director of events and activities
  • Emergency call system in every apartment
  • Daily restaurant-style meals
  • Housekeeping services
  • Medication assistance
  • Scheduled transportation
  • On-site general store

Map of Serra Highlands Senior Living

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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