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Autumn Leaves

1010 Emerald Isle Drive, Dallas, TX 75218

(800) 558-0653

Verified Partner

4.04

(25 reviews)

Offers Independent Living, Nursing Homes, Continuing Care Communities, and Assisted Living

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Reviews of Autumn Leaves in Dallas, Texas

4.04

(25 reviews)

  • Facility

    4.5

  • Staff

    4.7

  • Food

    5.0

  • Activities

    5.0

  • Value

    5.0

Betty

5

November 24, 2023

I am/was a resident of this facility

I moved into Autumn Leaves. It is very close to my daughter, who wanted me to move down here so she could take care of me. It's been pretty good. I've had a lot of help. The facility was very nice. It's not a large room, but it's enough for one person. It has a small kitchen where I can cook if I so choose. The bathroom is nice. It has a shower, which I like. Everything is pretty well within my reach, and that's what I would like. I don't need a big place. The food has been very good. They provide a lot of food. The staff members have been very good and helpful. They check on me and try to fix things if I need something fixed. I'm very pleased with this place so far.

Provider Response

Betty, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jim

4

July 12, 2023

I visited this facility

We went to Autumn Leaves. It's simple. The entrance is not homey looking, but it was just fine. There was somebody right there that we asked questions to get to the right person for the appointment. There was a little bit of an odor. It's an older facility, so it had a little bit of an older smell to it. The staff were very friendly, very helpful. We passed by one of their workers and she on her own greeted us. The dining area wasn't large. We looked at a private room, but it did have a shared shower area, and some of the showers were down the hall. Hanna was very helpful and very pleasant.

Provider Response

Jim, thank you for your kind words about our team and community at Autumn Leaves. We strive to provide five-star experiences and welcome the opportunity to discuss any concern to ensure a five-star experience moving forward!

S Davis

5

July 15, 2022

I visited this facility

Just wanted to say thank you for taking such great care of my mother's dear friend at Autumn Leaves. Your staff is wonderful and helpful. Her apartment has a very nice view of the lake. She likes the food. And she loves the activities! The weekly trips to Walmart are also helpful. Thanks!

Eryn

4

October 29, 2021

I visited this facility

The Autumn Leaves in Dallas was very well-kept. The workers were extremely nice and the living quarters were also extremely nice. It's located not only somewhere where they have privacy, but if they want to take a walk, there are plenty of places nearby where they don't have to go far for what they need so it's very accessible. I toured their independent living and it's a very well-kept property. They have amenities like the beauty parlor that's inside. I thought that was awesome. We got to see a studio, which was very nice. It has a beautiful kitchen, an awesome bathroom, and a nice view.

Provider Response

Thank you so much for stopping by, Eryn. And we hope to have an apartment ready for you soon! You will love living right on the south shore of White Rock Lake!

Lynn

5

August 12, 2021

I visited this facility

I've selected Autumn Leaves for my aunt. It's quaint, very well kept, and it's a perfect fit for our loved one. The staff is very friendly and courteous. It's got trees and it's got a homey feel to it. Their amenities weren't any different than anyone else. It's the personalities of the campus that would be a perfect fit for our loved one. I'm thankful that the food is so good that my aunt is gonna be able to gain weight, which she desperately needs. Being an older building, the apartment had actually more room, and it was more accommodating.

Provider Response

Thank you for your kind review! We are happy to pass along your comments to the team here at Autumn Leaves. We appreciate you taking the time to share your experience and that of your aunt. We love hearing from our residents and family members! Take care.

Ivy

5

July 15, 2021

I visited this facility

I saw the Autumn Leaves. It was fine, it was great, but I'm staying where I am right now. It was very pleasant, everybody was nice, and courteous. The lady, Carol, showed me the apartments. She did a good job of showing me all the apartments they had available, the sizes and they were fine. She showed me all the recreational places, they were nice, I like the pool table and dumbbells area. I saw the media room, I got a full tour of the place, and I was impressed. I liked the apartments. I talked to a couple of residents, and they seemed very happy.

Provider Response

Thank you so much for you kind review. We are so happy that you were pleased with your tour and the many amenities we have to offer potential residents. We hope that you will consider Autumn Leaves in the future should your situation change. Our residents are great friends and neighbors and we know they would welcome you to our Autumn Leaves community at any time.

Claire

4

July 6, 2021

I visited this facility

Autumn Leaves was in a great location. It was convenient for us, and it was right on the lake. It looked nice and clean. The person who took us around was friendly, knowledgeable, kind, and caring. The dining room was large and bright too. The rooms were updated and clean, but the overall physical appearance of the building was older. I'm sure that normally there would be people out doing things, but it was empty during my visit, so I didn't really have much of a feel to it.

Provider Response

Thank you for your positive review of Autumn Leaves. We love our location next to White Rock Lake and our residents also enjoy our courtyard with the walking trail. We are sorry you missed our many activities such as yoga, tai chi, boxing and board games. Our residents love our active lifestyle. Again, thank you the review.

Patricia

5

March 20, 2021

I visited this facility

I chose Autumn Leaves because it had the largest unit that I could find. It's an older property, so their apartments are much larger, and it has a full kitchen, not just a little sink and a small refrigerator. It has a stove and everything. It's actually like an apartment, not just a hotel room. I have nice windows. It's south facing, and I can get a covered parking space. I like the property. It's lovely, it's well taken care of, and it has good reviews, so I'm very comfortable. The main things were the size of the apartment and the amount of wall space. I have a lot of art, and I'd like to keep as much of it as I can. The staff was great. It's a really nice place. Everyone was super nice. I did not get to taste the food, but I met with the head of the department that handles all of that, and I got a copy of the menu. The menu looked good. Given that the apartment has a full kitchen, if there is a day that I don't want something they have, I can fix whatever I want, and that part, I liked. If I was in one of those smaller places with just a sink and a refrigerator, I'd just be stuck, and you don't always want what they're going to serve. I didn't see any salmon on the menu, so I asked the staff, "Do you serve salmon?" and he said that they would start fixing it. The menu looked great, and the breakfast on it looked really good and varied. I didn't get to taste anything, but I feel like it's going to be good. It's a beautiful facility. The grounds were beautiful, and the inside was beautiful.

Provider Response

Thank you for sharing your experience. We love our spacious apartments and the beautiful surroundings of White Rock Lake. Our kitchen areas are a great addition to the apartment homes.

StephenA

5

February 10, 2021

I am/was a resident of this facility

I have been a resident here for 2 years. The facility is well kept. The staff is outstanding and caring. The food service is top-notch. The location is one of the finest in Dallas, right next to White Rock Lake and its parks. I give it an A+

Provider Response

Stephen, thank you for sharing your experience. We agree that the beautiful surroundings make Autumn Leaves a great place to call home. But we feel that it is residents like you that make it truly special. Thank you for taking the time to share your experience.

RevFY1211

5

January 23, 2021

I am/was a resident of this facility

I'm staying at Autumn Leaves in Dallas. It's very good, and I'm quite pleased here. They have no pool, but they have dining services. The food is excellent. I do not know any activities because I have not been here long enough. I moved in last Saturday. I chose this community because of my health.

Provider Response

We appreciate your positive review about your experience with us. Welcome to Autumn Leaves! We are so happy to have you as a member of our Community. Thank you, and have a fantastic day!

Bob

4

January 21, 2021

I visited this facility

Autumn Leaves was a nice place. They had a really nice dining area. They have a lake that makes it easy to go out and walk around if you want to. The building that I was in, even for independent living, was like a hotel. The hallways were kind of dark and there were older apartments. Obviously, it was an older building. The people were nice, but it was a long way from where my daughter lives. The staff was really nice.

Provider Response

Bob, we're happy you found our staff to be so supportive during your experience here at Autumn Leaves. Thank you for your time sharing your experience.

Carla

4

November 14, 2019

I visited this facility

Autumn Leaves on White Rock Lake was not as modern as some of the other places we saw and it's a smaller community. There were only 40 people in the independent part, and we wanted something a little larger. The staff was really nice, but I didn't see anything going on. Everybody was just in their apartments.

Provider Response

Hello Carla, we appreciate you taking the time to leave us this feedback. Thank you again for the review.

JT

2

November 8, 2017

I am a friend or relative of a current/past resident

My mom stayed at Autumn Leaves for two weeks. She was unhappy there because it was dark, dreary looking, and not welcoming at all. I went almost every day, and I didn't get to know a helper. The doctor that they had on staff was quite old, and we didn't think he was competent.

Provider Response

At Autumn Leaves we take the care and support of our residents and their family members seriously. We would like to learn more about this experience so that we can better understand and address the concerns. Please contact Linda Carcano, executive director.

John854801

5

February 11, 2017

I am a friend or relative of a current/past resident

Mom is now in a nice apartment that she likes in Autumn Leaves. The staff is always friendly. She says they take care of her very well. We are hearing only positive feedback from her. They invited me to lunch, and the food tasted good and had a good variety. They could make some improvements, but they are so minor that it doesn’t matter. It is a convenient community for me and my sister to get to.

Provider Response

We are very happy we could provide you with a positive experience! Thank you so much for your feedback! We hope you have a great day!

Tom172778

2

February 7, 2017

I visited this facility

Autumn Leaves is an older facility; you can tell it's in dire need of renovation, and they are understaffed. A good part of it was actually under renovation. The rooms were up-to date, and there were small apartments for each person. It doesn't smell horrible, but it's not great either. The nurses have been there a long time, so they liked what they're doing.

Provider Response

We appreciate your honest feedback, and we are disappointed that we did not meet your expectations. We value your opinion and will use your feedback to make improvements. Please reach out to Linda Carcano, executive director.

Joy781373

2

September 30, 2016

I am/was a resident of this facility

The first facility I lived in was Autumn Leaves on White Rock Lake. The residents were very nice. I had made some good friends there. I wasn't as old as most of the residents, and I didn't like the way some of the people were treated. They could treat their older residents that have some dementia with a little more compassion. I had bed bugs, and for 3 months, I asked them to get rid of them and to work with me on getting whatever I needed to do. They just shook their finger on my face and told me I was overreacting. My daughter called, and they came out and took pictures of my arms and the bites. After 3 months, I moved. The rooms were nice. The place was not particularly clean and had a very musty smell. The food was fair; they served 3 meals a day. They have games. They have a pool table and workout machines. They do little field trips and they eat out. They have musicians and speakers come in. They have a Catholic and a Protestant service.

Provider Response

Our team works hard to provide residents with the best support possible and we regret that we did not meet your expectations. We take your comments very seriously and would like to speak with you further. We would appreciate the chance to discuss your concerns. Please reach out to Linda Carcano, executive director.

Caring112973950

4

September 7, 2015

I visited this facility

I visited Autumn Leaves, and that was really nice. I liked the atmosphere. The surrounding was very peaceful, and it was very nice. The director was absolutely wonderful. I saw the common areas, the cafeteria, dining room, and the exercise room. It really left a good impression. I met just a couple of staff very briefly, but I didn't have time to really have a conversation. It was homey, very friendly, and pleasant.

Judy102101050

4

February 4, 2015

I visited this facility

Autumn Leaves was kind of an older community which my mom would like, but they felt like they could not take her because she needs memory care. I like the rooms and everything. They were nice and bright with balconies. They also have patios. We were invited to a meal during our visit, and the food was good. The staff was friendly and nice.

Nancy102842050

4

December 11, 2014

I am a friend or relative of a resident

My mom has been in assisted living in Autumn Leaves for a year, and then she moved to full nursing care in the same facility. The assisted living is very friendly and very warm. The staff is caring and friendly. The residents are also very friendly. There are all kinds of activities. There are plenty of social events and games. They are always class programs going on. The food is good, but it is not home cooking by any means. The dining area is very pleasant. It has a number of small tables. There is a gym, a very nice outdoor park area or picnic area, and a number of patio areas. The landscaping is quite nice. It was a private girl school before, so it had that ambiance of a private school.

William24

4

January 23, 2014

I am/was a resident of this facility

I like it here at Autumn Leaves Nursing Center. They provide meals, laundry, housekeeping service and etc. The staff is very good. I have a little apartment that is nice and cozy. I have my own little kitchenette with a refrigerator and a microwave. They have a dining room down there but they bring my food to my room. Food is great.

Debra19

5

November 28, 2013

I visited this facility

Autumn Leaves (Emerald Isle) was very nice. The rooms were very spacious enough for a couple. It was overlooking the lake. It had hardwood floor with two bedrooms. It was an old building with an old charm. I would recommend them to others.

Marie26

5

October 19, 2013

I am a friend or relative of a resident

Autumn Leaves is close to where my sister and I live. We also had relatives who were there before and they were always happy there. The staff are very caring and thorough. It is a very clean and nice facility.

Anne27

2

September 23, 2013

I visited this facility

Autumn Leaves Nursing Center was a clean facility. However, my mom's stay there was a nightmare. Her legs were swollen twice their size and they did nothing to try to help get the swelling down. Even the nurse was not intelligent enough to know to put a pillow on her legs to raise it when she put her to bed. I had to tell her to do that. I was not happy with the general care that they got there. I would not recommend them.

Provider Response

Our team works hard to provide residents with the best support possible and we regret that we did not meet your expectations. We take your comments very seriously and would like to speak with you further. We would appreciate the chance to discuss your concerns. Please reach out to Linda Carcano, executive director.

Anne27

3

September 23, 2013

I am a friend or relative of a resident

It was elegant, but it was depressively elegant and dark. I was not happy with the place itself. It was a locked facility, but she knew the code because we was not a pre-alzheimer's patient. But they would place her into a tiny room and told her where to sit and took her food there and it wasn't edible food. The food was awful. However, my mom enjoyed when they go out on Fridays to eat out with the other residents.

commercesd

4

January 17, 2012

I visited this facility

The Autumn Leaves Personal Care Unit is an assisted living facility that we decided to visit since we were in the area. They graciously accepted our request for a tour, despite not having an appointment. We are looking for a place for our aunt to live. The outdoor area was nicely kept and looked like a wonderful place for seniors to enjoy safely. We saw some seniors outside relaxing in the shade with staff nearby who seemed very caring, but not intrusive. Everyone had their own space and was treated with respect. The main areas were all nicely designed with beautiful furnishings. The artwork was particularly nice at this facility -- some of the nicest we've seen so far. The communal rooms all had an aura of comfort - where seniors could relax and enjoy a variety of activities. There are reading, crafts, media and game rooms to enjoy. The dining areas all had a nice atmosphere - friendly and homey. The home-style foods offered all looked healthy and delicious. They change up the menus frequently, adding to them regularly. Residents may also place special orders if they like. The exercise facilities were nice, which residents are encouraged to enjoy. They offer yoga and stretch classes, help with equipment and strength training. Seniors may also enjoy the outdoor park way and paths -- along the flagrant flowers. In addition to the activities hosted at the facility, seniors are treated to regular excursions in and around Dallas -- to enjoy the vibrant communities from art to fine dining, shopping, art and more. This is a nice facility in a great area - which gives the residents everything they need -- from great care to access to everything that Dallas has to offer.

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Costs for Autumn Leaves in Dallas, Texas

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$1,825

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$2,900

Starting Price

Services and Amenities of Autumn Leaves in Dallas, Texas

Costs

  • All Inclusive Rent

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We do not offer companion suites

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals

Medicare

  • Health

    2.0

  • Overall

    3.0

  • Quality

    5.0

  • Staff

    2.0

Medicare Provider Number: 675830
    Ownership Type: For profit - Limited Liability company
    Rating Date: 9/1/2023

About Autumn Leaves in Dallas, Texas

The casual atmosphere at Autumn Leaves is one of the most important aspects for our residents. Because Autumn Leaves has a genuine, casual environment, our residents feel welcome and comfortable—it just feels like home.

Here are a few reasons people choose Autumn Leaves:

  • Our location offers unparalleled comfort. This sense of familiarity helps them to immediately feel at home and build lasting friendships with the other residents. Engaging activities coordinated by a dedicated Life Enrichment Director. Intimate facilities for cozy, familiar living. Autumn Leaves offers a much more intimate, casual environment than larger senior living facilities.
  • Enough space to maintain your sense of self. We want you to continue feeling independent and in control of your own life. That’s why we provide ample space with balconies, patios and large common spaces to give you room to live how you like. Affordable and Convenient Living on White Rock Lake

Affordable and Convenient Living on White Rock Lake

Conveniently located in east Dallas, Autumn Leaves offers easy access to local dining, shopping, and entertainment. And, best of all, residents can enjoy all the splendors of the White Rock Lake area including the Dallas Arboretum and Botanical Garden.

Map of Autumn Leaves

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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