Caring.com
Caring.com

(800) 558-0653

Brookdale Conway Arkansas

1160 Hogan Lane, Conway, AR 72034

(800) 558-0653

Verified Partner

4.41

(12 reviews)

Offers Assisted Living

Photos of Brookdale Conway Arkansas

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Get cost information
Find out availability
Ask about payment options

Reviews of Brookdale Conway Arkansas in Conway, Arkansas

4.41

(12 reviews)

  • Facility

    4.4

  • Staff

    4.3

  • Food

    4.3

  • Activities

    5.0

  • Value

    4.0

Gary

3

December 27, 2023

I am/was a resident of this facility

I was a resident of Brookdale Conway Arkansas. It was a very nice facility. However, one of the administrators treats the residents pretty badly. He's very nosey and wants to get into the resident's business. There was one other lady I don't know what her title was, but this gentleman and her cornered me one time, two against one, and they were very rude to me. I would never recommend Brookdale Conway Arkansas to anybody. Never. One of the gentlemen went to the bank with me and asked the banker for my balance. Brookdale Conway Arkansas was a very nice facility and they offered quite a bit of things. I'm sure other people have had a great experience with them, but I didn't. They said they offer assisted living, but they didn't. I'm in a wheelchair and I never get any assistance. The only thing I got assistance for one time was when they got nosey and put me on the bus, which I don't like because I can drive. I had a 20-minute appointment, but they left me at the doctor's office after I called them for four hours. Now there are some excellent aides that work there, so it's strictly the administration. For them to improve, they need to get rid of some of those administrators. There is another lady, who has been sitting behind her desk, and she thinks she's God's gift to the facility. You never hear from the head administrator. Never. She stays in her office and keeps the door shut most of the time. I just had a bad experience. And even some of the residents kept questioning me, 'Why are they always on your back?' The other residents started seeing things, too. I got to the point where I wouldn't even go down for meals. I would not eat all day because I didn't know what would happen. When I had physical therapy, I had to go by the administrator's offices, and I finally asked the physical therapist if he could come to my room because every time I had to go by, that administrator would stop me and ask for more money or called me a liar about not giving more money. I do not highly recommend Brookdale Conway Arkansas.

Provider Response

Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.

Sherry

3

December 19, 2023

I visited this facility

I went to visit Brookdale Conway Arkansas. I'm sure they're doing what they can, but it's an older facility. It smelled. It didn't look warm and inviting. It looked dreary. It was just gloomy kind of. We told the staff what we were looking for, and we had to go up the elevator. He said he only has one on the bottom floor. He didn't even show us a clean room. I think somebody had just moved out and it hadn't been cleaned yet. We were invited for lunch that day as well, but the staff never even mentioned it. He was just kind of all over the place with descriptions of the place. I didn't meet anybody else. My mother-in-law had a friend that was there, that's why she went there first. She had a little studio place and it just didn't look kept up and she couldn't do much for herself. She's kind of in the hospice right now, and it just looked cluttered and kind of unkempt. The staff never even gave us a price. He never sat down with us. He didn't show us, like, a laundry room. They have a little church and a courtyard. I know a beautician comes in twice a week. They were having a little church service going on, so that was nice.

Provider Response

We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.

Blaine

5

August 25, 2023

I visited this facility

Brookdale Conway Arkansas had everything that my mother's needing to go day-by-day, and assistance in just about everything. I liked that they got nursing on-staff, and they've got a therapy room that she can do therapy in. All in all, it really fit the needs that my mother needed to have. The staff was one of the things that I really liked. Everybody was very helpful. They made you feel at home and they made you feel like you were important, and they conveyed that to my mother, which my mother really liked. We looked at two different rooms, and that's one of the decisions she's trying to make now. One room was a one-bedroom, and then the second room that we looked at was a studio-style apartment. We had lunch there and we had a full meal with dessert, and I had tea. This particular day they were serving spaghetti and meatballs, and it was really a good little meal. It had bread on the side and also green beans. They had a meeting room where they had church services. They also had games and stuff that they played in there. They did an excellent job.

Kathy

5

May 24, 2023

I visited this facility

I have nothing but great things to say about Brookdale Conway Arkansas. What I like the best is the respect and the compassion that we felt instantly when we walked in the door. They had everything anybody would need including positive support from the staff. I was impressed by the staff, and the few folks that live there that we talked to just seemed happy. I have nothing but wonderful things to say about them. The rooms were spacious and clean. It was wonderful. The cafeteria looked like a restaurant. It was clean, and everything was professional. The food smelled good. We could smell it; we were there about lunchtime. There were all kinds of activities. There were people playing pool, playing cards, doing puzzles, and reading books. Some residents were getting ready to go on a tour of a museum. They have exceeded all my expectations in every aspect. It was clean, it was nice, and it was decorated cute. The people care and it was obvious.

Sherri

5

February 3, 2023

I visited this facility

I went to look at Brookdale Conway Arkansas. The staff was very nice, caring, and very involved with the residents. They were very knowledgeable and cared a lot about the residents. The facility was very clean and modern. They had a lot of activities and amenities to make my life easier. They had a salon, an outdoor patio area, and a library.

Lisa

5

January 6, 2022

I am a friend or relative of a current/past resident

My mom has been living in Brookdale Conway since November. She's in assisted living. From my initial conversation with them, I just absolutely fell in love with all of the staff. Their director, the secretary, the person that answers the phone, and every single person just went above and beyond to make us feel welcome. Not only that, but they also helped us through the process, even if it meant that we weren't there, by just giving us valuable information and just being so helpful to us. Since mom has moved in, every single staff person is always friendly, always smiling, and always helpful. I have not had a single bad experience with them. I tasted the food and it was just so tasteful. They told us that they don't use salt. They cook everything in a diabetic type diet so the food is seasoned with natural herbs but it was still very tasteful. Everything in the facility has been very nice and always clean. I love the rooms too. I know that they've had some construction lately because there was a water leak in one of the rooms but they've made sure that everything was cleared out and always tidy, even though there's been some remodeling having to take place in some of the rooms. My mom tells me about all the activities and they have multiple of them every single day. I have gone with her to some as well and she enjoys them. Karaoke was one of them and they also have bingo. The place was slightly over our budget, but they were able to work with us so well to make it affordable. It's definitely worth the money.

Mary

3

October 24, 2018

I visited this facility

Brookdale Conway was very nice, but there were some drawbacks, like walking far to the cafeteria. It wouldn't be very comfortable for people like me who are disabled. The rooms were quite small and we wouldn't have been able to fit a double bed inside, but they were clean and arranged well. The staff answered all our questions, but they put in a lot of extra talking where we couldn't concentrate anymore.

Christy9

5

December 1, 2015

I visited this facility

Brookdale Conway is nice. I liked it, but I just couldn’t afford it. The staff was very friendly, the dining area was very clean, and the apartments were nice and spacious.

Daniel21

5

September 30, 2015

I visited this facility

Brookdale Conway had really nice rooms -- which was one of the reasons why I wanted to go -- with big showers. It was a really nice clean place, but there was nothing to do there. Everybody was just sitting around and talking, and that was just about it. The staff was excellent. They did really well. The food was good. They had a patio out there with barbecue grills, which they use every once in a while.

Sherry44

5

February 28, 2015

I visited this facility

I had my mom here. It was nice and I was very happy with their services. They care about their people and they’re there to help.

Caring83101650

5

April 22, 2014

I visited this facility

It was a very nice. The staff was very courteous. I think the rooms were very nice, too. It's a very nice facility. I think it would be perfect for anybody needing secure help from standpoint of availability of facilities.

Jenny6

4

August 1, 2013

I visited this facility

It was very nice. It was clean and had different options on level of care. The lady who showed us the building was very friendly. They had a two-bedroom option, which was what we were looking for. They also had a one-bedroom option and they were all adequate. I would recommend this facility to others.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Costs for Brookdale Conway Arkansas in Conway, Arkansas

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,679

Starting Price

Services and Amenities of Brookdale Conway Arkansas in Conway, Arkansas

Costs

  • Rent Plus Care Fees

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We do not offer companion suites

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

About Brookdale Conway Arkansas in Conway, Arkansas

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

Map of Brookdale Conway Arkansas

Frequently Asked Questions

Help seniors by writing a review


If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

Request Pricing Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

mother and daughter online shopping

Compare costs, photos & reviews of senior living and care options near you.

 

Questions?

Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

(800) 558-0653

Didn't find what you were looking for?

Caring's Family Advisors can help answer your questions, schedule tours, and more.

Call us at (855) 948-3865

Helpful Articles

Senior Living Communities near Faulkner County, AR

  • Perry County
  • Pulaski County
  • Cleburne County
  • Saline County
  • Van Buren County
  • Lonoke County

Senior Living Communities near Conway, AR

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Caregiving Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy


© 2024 Caring, LLC. All rights reserved.