TerraBella Harrisburg

Gordon

I liked that TerraBella Harrisburg was all on one floor and that the staff was exceptional. The facility was very, very neat, very orderly, and very organized. They appeared to have a very good staff-to-resident ratio. The grounds were very nicely manicured. The woman who took us was the director and she shared with us more about where to go when somebody's money runs out and they need a level of care that they do not offer in an assisted living/memory care facility, like nursing homes. She gave us paraphernalia and booklets that listed every single type of care for people with disabilities, senior citizens, and those looking for affordable ones or on the high end of the market. It was a chock full of information with names, addresses, telephone numbers, and contact people.

Lakisha

My dad is a resident of TerraBella Harrisburg. When I first walked in, everyone was friendly. When you walk in the other places that I've seen, it just seemed so dim, so dry, and so sad, but this place was very vibrant. And so were the staff; they were very friendly. The cost was excellent as well. It's still up there as far as other places, but I chose this place because of the location. I love the location because it's 15 minutes away from where I live. Since my dad has just been dropped off, he doesn't have a phone yet, but they've been very helpful with me calling to make sure how he's doing. He has only been there for about 24 hours, but I just got off the phone with them and the staff has let me know how he's doing and how he's adjusting. I've been going there more than once before to visit the place, and they made me feel welcomed. I haven't tried the food, but my dad did. On his first visit, they gave him a plate. He liked it. The outside needs pressure washing. My dad is a smoker, so the designated area that I had him go to yesterday, which they already knew weeks ahead of time, was very dirty. So, I let them know. They said that has been cleaned out from the time I left yesterday, but I haven't gone back. They have activities but I haven't witnessed any. The furniture was included. The only thing I added was a mini-refrigerator. They have pavers with chairs outside, but I don't think it was covered, though.

Laura

I toured TerraBella Harrisburg. It looked like a little southern cottage when you drive in, there's a porch with rocking chairs, yellow siding, and white trim. It looked just like a little cottage, very homey-looking. The place was beautiful, very clean, and very well taken care of. The staff who gave the tour was great. She gave me a packet of information, answered all my questions, and did a wonderful job. She also gave me a cookie. They have the menu posted for the month and alternate meals listed for the month, so that was good. Their dining setup was a little room with tables, it was kinda like a little restaurant and it was very nice. Everybody was talking, eating and they looked happy. When we toured, I saw all the facilities like the salon, game room, puzzle room, and library.

Janice

TerraBella Harrisburg was a very nice facility. We met with just the director who gave us the tour and information on it. They had such a long waiting list. She said she thought that pretty soon they would have a room coming available. She sent me a picture and she kept up with me. The dining area was nice, but the rooms were very small. It was a smaller facility. It was not as big as the one my father is in now. It had its own dining room and kitchen, but it wasn't real big because the memory care only had like 17 rooms or something like that. It wasn't as big as the others. It was very cozy and comfortable. We didn't see a whole lot of the outside because it was cold weather when we came and toured.

Craig

TerraBella Harrisburg was a nice facility. It was somewhat older, but still in good shape. The staff was friendly. The rooms seemed comfortable. They're shared types of rooms. They seemed to take a genuine interest in their patients. I observed them greeting and smiling and calling patients by name. The upkeep of the facility looked good. The dining area looked nice. However, it seemed like seating could be a little tight if they had several patients in wheelchairs. They had a salon, had a therapy room, and they had a private dining area for families to use.

Patricia

I went to TerraBella Harrisburg. I liked the size of the community. It doesn't seem to be overwhelming with patients, it's a manageable size. I like the unit that my sister would be going to, because it's even smaller, so again, a manageable size. The staff seemed friendly. The residents seemed at ease, it was clean, neat, no urine smells or anything like that. I liked it.