Veranda Personal Care Home

my mother in law stayed at the veranda in columbus ga while i was on vacation for 11 days. Every employee was helpful, caring, and friendly. She enjoyed her stay , she played bingo went on a trip to the river walk, daily devotionals, exercise , nails done and she enjoyed the food and the fact that if she didnt want to get up early they would bring her breakfast later. She said she will not mind going back and will be doing so in about a month. We enjoyed the people there so much that my mother, mother and law and myself do a volenteer beading class there now.Thank you so much for the caring staff and the great care you gave my mother in law

This place is so awful the place is dirty and smells. The residents are so unhappy and bore. They over medicate the residents to keep them confuse and to sleep all day. They give frozen tv dinners for meals they don't help with meals , grooming, dressing, housekeeping and laundry. I just rescue my mother from this terrible place her toe nails are 2 inches long and overgrown to the sides. Her teeth /dentures have rotten in her mouth as she never took them out,Now has sores all inside her mouth, she is going blind and deaf all because the Veranda had her on 6 yes 6 diffrent drugs which made her daze and confuse and unable to care for herself.. All she did was sleep. Her room was dirty, she slept with her street clothes on. Her nails were overgrown and she had facial hair a lot of it, her hair was knotted and dirty her room smell of pee. This was on a Sunday and only 2 nurses were there when I complain of my mother's condition, her poor hygiene, dirty and smelly room her sheets were so dirty. I was told that my mother was capable of taking care of herself and chose to live that way. My mother fell and hit her head and hurt her back it took them over 3 days to bring her to a doctor and they would not give her a ice pack as I ask they said she had to buy it herself. They charge her for everything, transportation and a babysitter they call it. They keep her checkbook and debit card from her and all bank statments.She is allow her debit card only to pay bills.She signs blank checks when told. She has no phone, TV, or radio in her room as her roomate does not like these things. They both sleep all day.I ate dinner with my mom and was disgusted by the dirty walls, tableclothes, glassware, and seats. I could hardly eat everything was of a frozen kind so so bad thousands a month for what? I rescue my mom from this...please don't put your love one there and if you do please visit weekly if not your love one will be over medicated and inorge. ... My poor 86 year old mother is a sight. Don't let your love one be ABUSE take a stand. ...Read their yearly reports and you'll see what I mean. Health and Human Services didn't help me nor did the local Osbudsman or even my mother's Advocate. They play dumb and act blind it's all a big joke to them. Take my warning. PLEASE! Run from this place as fast as you can. Georgia you should be ashamed!