Horizon Bay - Chandler

Horizon Bay was older. The carpets in the hallways are stained. But they seemed fairly well staffed. I saw more residents out and about there. The rooms were nice and kind of everything you would need. The grounds were nice, too. However, they didn't have memory care unit which I was looking for. But they had a lot of other services that seemed really convenient like full-time physical therapy.

The facility seemed clean and personable and the residents ranged from very active to completely bedridden. The residents were friendly and kind for the most part, more excited to talk about their life and families rather than the amenities within the facility. When serving dinner, the fare seemed to be adequately edible and nutritious. I did not hear the residents complaining at all about the food whilst in earshot. The common room for our Christmas program was large enough to accompany most of our choir and a great deal of the residents and the staff seemed cheered to have us there. I can say that this experience was a fine one and nothing about the facility stood out as improperly cared for, unsuitable for senior living or otherwise in any way. Being a facility in the middle of the desert, the grounds were well suited for the environment and adjusted so that most could enjoy the outside views when called upon.

I thought the staff was very nice and helpful. They were well informed about the amenities offered there and answered all of our questions fully. The facility was clean and organized. The people that I talked to who lived there stated that they were happy there and that the staff was considerate and kind to them. I thought the rooms and accommodations looked clean and comfortable. The food provided looked appetizing and the people living there seemed to like it. There were quite a few activities offered that my grandparents were interested in. The grounds of the facility were well kept and inviting. This was a big plus for us because my grandparents enjoy being outside when the weather is not too hot. The rooms were smaller than we would have liked them to be since my grandparents have a lot of personal items that they value and would want to keep with them there. Our overall impression of the facility was that it was a nice place to live and would be a good fit for my grandparents.

Mary loves the place. I liked how the receptionist was so nice, and helpful as well. Mary told me that she is taken care of, and she loves who takes care of her. I am glad to hear it.

I have only been to one other assisted living facility when I went to visit my friend at Horizon Bay Assisted Living last month in Chandler, Arizona. Before I arrived at Horizon Bay I couldn't help but recall the details of my experience a number of years ago at a assisted living facility I visited in Gilbert, Arizona. I was not pleased with the manner in which it was operated as well as the way the resident rooms looked. So when I went to visit my friend at Horizon Bay I was pleasantly surprised and relieved to see such a beautiful facility. When I pulled into the parking area, the bright and well manicured landscaping was beautiful. There were plenty of places to park with many very close to the main entrance. When I entered the main area I was immediately greeted by the receptionist who asked if I needed any help with getting to the residents room that I was there to visit. She also offered to bring me something to drink after she walked me to my friends room. I thought this was a very nice touch, much like you expect when visiting a friend at their home.As the receptionist walked me down the hallway to go to my friends room, I was pleased with how nice they are decorated. The choices of paint colors, wall hangings and accessory decor was done with a decorators eye. All of the rooms I passed were quite impressive with how large they are as well as the way each of them are professionally decorated. The residents who I saw in their rooms and passing me in the halls seemed to be quite happy, with a number of them on their way to different activities.I was most impressed with how all of the staff members I saw and met were so welcoming, approachable and helpful. I could tell they were genuine and that it was not just a front.I had a wonderful visit with my friend who expressed she was very happy with the decision she made to choose Horizon Bay.

This facility was very clean and had such a classy look. You walked in to a beautiful and serene foyer with a greeting desk where you sign in. The receptionist always had a smile on her face and it was very easy to sign in and out, once you had been there. As I walked to my father's room, I could see how well maintained the facilities were and how clean. Each room had nice decor and amenities. The beds looked large and comfortable. The TV's were not up to date as far as HD technology but they worked. There was cable TV offering numerous channels and each bed had it's own direct phone line. The staff was efficient and competent, again walsyw ith a smile. It can be very difficult to maintain a sunny disposition in this environment but the nurses did very well. They were very responsive when called or if questions were asked. If they did not know the answer, they would find it for you. And they had unlmited patience with their patients. They made every effort to make me comfortable while visiting, allowing me to use their fridge to store ice cream or goodies for my dad. When I checked him out, the nurses gathered and presented him with a certificate for funniest resident. It was an easy stay for him.

I visited Horizon Bay for the first time and was very pleased with the facility. The building itself is very bright and open and the atmosphere is really inviting. From the moment I walked in, I noticed how engaged and happy the residents were as they were busy executing their daily activities, whether it be reading a book, putting together puzzles or participating in scheduled activities. I walked into this room which I thought by the look of it to be the library and they had a ton of books, puzzles, games, and movies for the residents to make use of. There were computers set up which one resident told me he uses weekly for typing lessons and other types of computer activities. He says he has used a computer more in the two years he has lived at the facility then he had his entire life. I walked into the dining hall where lunch was being served and the food looked and smelled amazing. I noticed that there was a staff member walking around asking residents if they would like more food or drink, which I thought was great as I have known some residents that are too bashful to ask for more of anything. I overheard some of the residents talking about the bingo game that was happening later on in the evening and they were so full of excitement. They were joking back and forth with some competitive banter and then their laughter would fill the dining room. I spoke with a staff member who says that bingo night is a huge deal within the facility and it is something that the residents always look forward to. I was very pleased with the outcome of my visit to Horizon Bay, everyone is very nice and the residents are treated with exceptional service and care.