HeartFields at Cary

Heartfields was definitely more high-end. The rooms were really nice and had more space than where my dad is. I looked at the menu options and they seem very nice and attractive. The gentleman at the reception I worked with was exceptionally friendly. And he tried to do anything he could to help make it possible for my father to be able to go there. Unfortunately, it didn't work.

Overall, I recommend Heartfields with reservations, so 3.5 stars is more accurate. The assisted living facility has many residents with Alzheimer's and dementia who do not reside on the Alzheimer's unit (which is reserved for in the latest stage and those who tend to wander). So there are many residents who are "out of it" and sit in their wheelchairs at the front entrance and/or lounges speaking incoherently, or yelling out. This can be very disconcerting to residents and visitors alike.

Most of the staff is very caring, and know the residents well. They do seem consistently understaffed, as simple requests (like medications ready for a trip) seem to cause a last minute flurry, even when they were requested a week in advance. Or weighing a patient with concerning weight loss more than once seemed to be a difficult request to fill. It has taken several requests to see that the resident wears clean clothes regularly.

The strength of the staff is in the OT/PT and Activities for residents, which are carefully performed, varied, and stimulating. Food is pretty good.

The facility needs to join the electronic age for its medical records and having voice mail for the main line.

When we arrived we were greeted by a friendly face of the front desk. We did not know what room he was in, so she quickly looked him up in the directory and told us how to get to his room. We arrived at his room and we were surprised to see that it was just like a small apartment. We asked him how are you feeling and how he liked it. He is a fiercely independent man and I expected him to complain. But he did not. He said the staff is the treatment friendly and the doctors were looking after him. we went to visit him there a few times and will always greeted with smiling, friendly faces and a very clean atmosphere. One time we caught him the dinning room while eating dinner, and the food looked and smelled like it was from a, five-star restaurant. We don't know if he will be able to return home but we can rest assured that he is being well taken care of here.

I visited Heartfields of Cary with my grandmother. We are looking to place her in a facility that will allow her to be monitored but yet have her independence. The facility appears to be one of the best in the area. We walked in the front door and were immediately greeted by a professional acting woman at the front desk. She listened to why we were there and offered to give us a tour. I thought that was nice considering we did not make an appointment. I actually wanted to just walk in to catch them off guard. All of the residents appeared to be happy and spoke as we walked by. The facility is a two story building and has elevators and stairs for the residents. Most of the residents in wheelchairs seemed to live on the first floor, the lady did say there where some on the second floor as well. It just depended on their cognitive state of mind. They also have an Alzheimer's Unit for residents suffering from the condition. That facility is always locked and monitored. The dining hall was nice and well decorated and the kitchen staff were busy help serve the residents, making sure they received the correct meal. I was actually fascinated at how well everyone appeared to be working together. The only downfall that I would say about the location was that it looked as if the residents sitting out front when we walked in were a little bored. It could have just been their down time, we were told that there are activities for all residents and even a happy hour for them to enjoy. That was when my grandmother's eyes sort of perked up a bit. We have one more facility to look at, but I think we have actually found a great location with Heartfields of Cary.

In the past, my parents have stayed at Heartfields Assisted Living in Cary. Mom and dad lived here until dad died. Heartfields specializes in caring for residents with around-the-clock needs, with a special unit dedicated to Alzheimer’s residents. Their Alzheimer’s care is excellent and highly recommended. One of the benefits of Heartfields is that the community is small, which means that residents get personalized care and attention. They are not simply a number. Living areas are comfortable, clean and secure with plenty of activities for residents. One area that needs improvement is their food. The food menu and chef services could use some changes. Some items on the menu never seemed to be available, while others were just bland-tasting. After dad’s death, we moved mom to another community (closer to my house), one where she could live independently, since dad was the one with Alzheimer’s and needed hands-on care. Overall, this is a good community for those with Alzheimer’s needs.