Red Carpet Health Care Ctr Inc

I am a friend or relative of a resident

My aunt was a resident of Red Carpet's hospice program. I found the staff to be very helpful and friendly during this difficult time in our family's life. They were kind and compassionate. Many of us stayed the night during my aunts last few weeks of life. We have a very large family and were never told we had to leave. Instead we were offered blankets, pillows, and comfortable resting areas. Staff members also offered us refreshments and coffee many times during the few weeks we were there. There was a night when another family of another resident was staying there also, they offered those of us who wanted some sleep to go into their activities hall and rest, where there were couches and recliners so we did not have to leave the facility. Upon my aunts passing we were offered kind words, and the deepest sympathy by staff members. We were allowed our final visits with my aunt and never felt rushed as though we needed to cut our time short. Upon her passing we were asked to leave the room for approximately 20 minutes in which time staff made her look clean and comfortable. Staff offered any family members who wished to assist the option of helping. Once our visits were over they made the final arrangements as comfortably as possible, never pressuring us or making us feel unwelcome.