Reviews of River Ridge at Avon
Average Rating: based on 2 Reviews
Facility is acceptable for those who are mobile and have dementia. If you are looking for a place that needs more personal care, it is best to continue to look. High staff turnover related to nursing continues to be a problem. Limited choices in area makes it difficult for those who need assisted living.
My loved one stayed here
My Mom has been a long term resident here. In Jan 09 the entire nursing team left. Since then they have not had a steady nursingstaff on. The place looks good,staff is friendly. Many complaints from the residents. Costs are skyrocketing. If you need almost no assistance (6 hours a week) that is included in your rent. Next jump up is $2,000. add that to $4200 rent and it's staggering. Hard to phone calls returned. Not at all what the brochure is selling. beware.
Provider Response
We are very sorry for the experiences you’ve had at River Ridge. Your opinion, as well as the quality of care the residents receive, is extremely important to us. In 2009, Benchmark Senior Living made the important decision to undertake a complete change in the way we schedule managers and directors. Seven days a week, there is always upper level staff available to family members and residents. Some turnover in response to this commitment was inevitable. The staff we have are committed to providing the best care possible at all hours at all times. Since this time we have also changed our pricing and care level structure so please be assured that many of your comments have been reviewed and reacted to.
Again, we are sorry for any negative perceptions. Please come back and visit us again, as we strive to make improvements a part of our daily commitment to the residents.
Location of River Ridge at Avon
From the Provider
River Ridge at Avon is nestled in a quiet, residential neighborhood in the heart of beautiful Farmington Valley. We're conveniently located off Route 44 in the charming town of Avon, Connecticut, minutes from wonderful shops, dining, entertainment, and medical offices. Our superb location complements the quality of life found within our community. Residents enjoy a carefree lifestyle where they feel secure and comfortable. They marvel at the design of our atrium lobby, take strolls on our manicured grounds and serene walking paths, and enjoy our expansive outdoor courtyard. With all this, plus a wide variety of health and wellness amenities, our residents are active, social, and fulfilled!
River Ridge at Avon offers assisted living and The Harbor Program for the memory impaired.
Features of River Ridge at Avon
Nearby Hospitals
- John Dempsey Hospital (5.3 mi.)
- The Hospital at Hebrew Health Care (7.1 mi.)
- Saint Francis Care (8.5 mi.)
