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Brookdale Westlake Hills

1034 Liberty Park Dr., Austin, TX 78746

(800) 558-0653

Verified Partner

4.56

(16 reviews)

Offers Nursing Homes, Assisted Living, and Independent Living
Top rated on Caring.com

2015, 2022

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Reviews of Brookdale Westlake Hills in Austin, Texas

4.56

(16 reviews)

  • Facility

    4.4

  • Staff

    4.7

  • Food

    3.8

  • Activities

    4.7

  • Value

    3.4

Top rated on Caring.com

2015, 2022

C.

4

June 8, 2022

I visited this facility

I appreciate the thoroughness of the information that was given to me by Brookdale Westlake Hills. It was a good fit for someone who is looking for a continuing care facility. I saw all the levels of care they offer, which includes independent living, assisted living, and a nursing home, and I thought the facility was well-maintained.

Kathy

5

April 8, 2022

I visited this facility

Brookdale Westlake Hills is on the top of our list. It had beautiful grounds. The staff was very friendly. Everyone knew each other's names. They had some larger units. We ended up picking it because they had two-bedroom units. Their amenities were nice. It felt like you were in a resort. Their dining was served restaurant-style. There is a pool and a hot tub outside. They had some gardening, which was a cool feature for people that wanted to do that outside. It sounded like they did a lot of activities where they would take them places and then also bring speakers in and have things in on their campus for people to do. They provided transportation to the doctors. They have health care on-site. The staff was wonderful, super knowledgeable, and very friendly. She's checked back with me multiple times and has been very responsive. She knew all the names of everybody we passed in the hallways, everybody's story, and knew what was happening with them. They are very family-oriented. They provide two meals a day.

Crystal

4

October 20, 2021

I am/was a resident of this facility

I moved into Brookdale West Lake Hills. It was a skilled nursing facility that had PT and OT, and actual speech therapists that would work with me every day to get stronger, and all that good stuff. The physical and occupational therapy was excellent. The doctors and physician assistants were also excellent and arranged to have additional testing that I needed. I didn't have to go visit some place for X-rays. They brought the X-ray people to me, so it was very convenient. The staff was very nice. The main nurse that took care of me was excellent. The food was OK. They had a calendar of activities. The activity director would come by and try to gather people up. They had exercises every day, lots of musical programs, and a couple of craft things that we did. They kept everybody pretty well entertained.

Deborah

5

August 6, 2021

I visited this facility

Brookdale Westlake Hills was our favorite. The tour person was excellent and answered all our questions. She was very, very good. We really liked it.

Renee

4

March 6, 2021

I visited this facility

The thing I liked the most about Brookdale Westlake Hills was there were a lot of people on hand at the facility. There were people who care for the clients, and they were just floating around, which was really nice to see. It was very nice, very clean, and it did not smell. It's an older place, but it's not their fault because the building has been there for a long time. My grandmother-in-law was there when it was The Summit, and that's been a long time ago, but as long as it's clean, that's good. It was just a little dark to me, and my sister said mom's room is a little dark. The staff during the visit was really good, very detailed, and she answered all of our questions. She even gave us some more information that we didn't think about.

ReviewerVT011120211

3

February 12, 2021

I am/was a resident of this facility

Brookdale Westlake Hills is expensive. The food is sufficient, not exciting, but sufficient. The staff is shorthanded. The room is a good size and they have plenty of service. The room has a TV, dresser, and a hospital bed.

Michael

5

January 20, 2021

I visited this facility

Brookdale Westlake Hills reminds me of Beverly Hills here in California. It's got that type of atmosphere. Their building is a little bit differently put together but it's still nice even though it's not exactly the way I want it built. The people were very nice. They came over when we had our meals there during the 3 days that we stayed there. When I told them I would pay for the meals they said, "Oh no you are our guest." I met a couple of nice people, this lady asked if we are moving and I said I'd love to but I have a home that has to be sold before we make that decision. Because of the virus though, we decided to go ahead and keep the house anyway. The apartment that they put us up in Westlake was better than the guest quarters we stayed at another Brookdale facility we visited. At Westlake it was a real apartment that normal tenants actually live in. At the other facility, it's just a little area for people to come in and spend the night. It wasn't that impressive. I told the manager that maybe they should do a little bit of remodeling of the guesthouse to make it more appetizing to the person who would actually like to move there. He said they're working on it. At Westlake the apartment they made us stay was really, really nice. It was a 2-bedroom, the kitchen is built a little differently but it was nice that way. Everybody was very complimentable in how they spoke to us, how they dealt with us, they were just very nice. The food is good.

C.H.

5

September 16, 2020

I am a friend or relative of a current/past resident

My father is moving back into Brookdale Westlake Hills. It is very clean, very nice, the room has just been redone with new floors, it's freshly painted, and it's a good size. They've been very good at coordinating my dad's medical care, his trips to the hospital, and transitioning him to hospice. He was there for assisted living. The staff has been very helpful, very compassionate, and they're very confident. It's one room with its own bathroom, and it's private. They have book clubs, a dining room, there's a good menu, and I think they do music outside.

Teresa

4

November 27, 2018

I am a friend or relative of a current/past resident

My mom was at Brookdale Westlake Hills for rehab. The general appearance was amazing. It was beautiful and well kept. The inside was gorgeous. It was a beautiful place. Some of the nurses seemed a little cold, but most of the aides were very nice. My mom said the food wasn't so hot, but when I was reading the menu it sounded pretty amazing. They had bingo, and my mom loved bingo. There were a lot of events too. The food seemed good and the value was worth it.

Greg

5

August 13, 2018

I am a friend or relative of a current/past resident

I chose Brookdale Westlake Hills because of the location. I thought the place was really nice and well-taken care of. We met the staff and there seems to be a real sense of community. They have a library, onsite food, a beauty salon, they have community worship, transportation, and some kind of athletic exercise program. I had lunch there once and the food was very good. They have a wide range of activities like art class, multiple exercise classes, cards and games, and so on. I think their prices are comparable and competitive to everybody else.

Wendell Mayes Jr.

5

July 1, 2016

I am/was a resident of this facility

I was apprehensive when I moved into the Brookdale Westlake Hills Independent Living facility in February 2015. Would I enjoy the freedom that my wife and I had in our home? Would I be comfortable in my Brookdale apartment? Would the Brookdale meals be as good as those coming from my kitchen? Now that I have been in Brookdale for almost a year and a half I realize that my apprehension was all wrong. Brookdale is a wonderful place. I have all the freedom that I ever had—I can come and go as I please. I live in a very comfortable apartment and the meals in the Brookdale dining room equal or exceed those that I previously enjoyed. However, the real plus to living at Brookdale is being a member of the family of Brookdale residents and associates. Both are exceptionally friendly and the associates are ready and willing to help with any problem I might have. Brookdale provides both entertaining and enlightening activities every week. The calendar is crowded with concerts, lectures, games, trips to nearby attractions, and other activities. I can take part in as many or as few as I want; they are more than enough to keep me busy. I’m glad I moved to Brookdale!

Debbie H.

5

June 28, 2016

I am a friend or relative of resident

My father lived at Brookdale Westlake Hills for four years. From the day he walked into the community he felt at home. The staff did an amazing job of welcoming him and helping him get acclimated. They took the time to get to know him and his interests. The residents were friendly, helpful and invited him to join them at meals and activities. My brother and I were concerned that he would isolate since my mom had just passed away six months prior to his move, but it was quite the opposite. He took part in all activities from exercise classes, to lectures, to trips outside the community. We felt such comfort and peace knowing, not only was he in good hands and looked after, he was having a blast. When his circumstances changed and he needed additional care, the transition to Assisted Living and Skilled Nursing was so easy and he was happy that he could still interact with the good friends he made while in Independent Living. And we were thankful that we didn't have to find another community. My family is deeply grateful for the wonderful care he received.

Hilary1

5

December 30, 2015

I visited this facility

My mom will move into Brookdale this coming February. It has a warm atmosphere and is convenient to my home. They have a smaller, warm, and cozy lobby and other sitting rooms for residents and families with fireplaces and a piano. We ate there a couple of times, and the food was the best of any place we visited. The room layout was the best with good wall space. They made very good use of the square footage. They have a nice outdoor, heated swimming pool.

Dana21

4

November 16, 2015

I visited this facility

Brookdale Westlake Hills was the place I liked the best out of the ones that I saw. It did not feel high-end. There seemed to be a lot of activities but not planned activities -- just people circulating that seemed to know each other. It has favorable statistics on the length of time people lived there.

Susan R1

5

October 29, 2015

I visited this facility

Brookdale Westlake was very upscale. I popped in without an appointment. The young man who showed me around took the time to introduce me to people, show me some of the facilities and apartments, and answer all pf my questions. I was there for a good 30 minutes. I thought he was very helpful. The grounds were very nicely manicured, and the grounds were very nice. Everybody I met and spoke to was very nice and very cordial. They have outings for the residents, some crafts, an exercise room, sing-a-longs, and they also bring some people in to play the piano. I thought it was neatly situated.

Rikki1

5

October 5, 2015

I visited this facility

Brookdale Westlake Hills's atmosphere was excellent. They were friendly. The patients that were there were friendly, and everybody seemed to be satisfied being there. The rooms were clean and spacious enough. And they had enough activities that I think my father would be satisfied with.

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Costs for Brookdale Westlake Hills in Austin, Texas

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$7,765

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$4,995

Starting Price

Services and Amenities of Brookdale Westlake Hills in Austin, Texas

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals
  • Dining Extra: restaurant-style dining, Culinary Chef, Registered Dietitian

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Garden And Patio

Medicare

  • Health

    4.0

  • Overall

    4.0

  • Quality

    4.0

  • Staff

    3.0

Medicare Provider Number: 455866
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Brookdale Westlake Hills in Austin, Texas

Brookdale Westlake Hills provides a full range of choices for today's seniors. Choosing a senior living community represents a lifestyle choice and we understand that our residents are choosing much more than a comfortable living environment to call home. Our Brookdale community delivers Inspired Independent Living, with the promise of Exceptional Experiences Everyday. In choosing this community, our residents have made a conscious lifestyle decision designed to deliver enhanced opportunities for pursuing health and life fulfillment through the exceptional services, amenities and opportunities we offer. And, our residents can rest assured that as their needs change we provide a variety of ancillary services and a Personalized Assisted Living environment that encourages our residents to continue to live as they please while respecting individual preferences.

Our Optimum Life® and Celebrations programs provide an all-encompassing way of life that touches the lives of our residents, their families and associates alike. Optimum Life® is a journey of self-discovery including services, features and benefits that allow each resident to pursue their peak level of health, wholeness and fulfillment while balancing six key dimensions of personal wellness: emotional, intellectual, physical, social, spiritual and purposeful. As part of Optimum Life® we encourage our residents to celebrate life each day. Inspired dining and vibrant lifestyle activities come together in our Celebrations program filling the monthly calendar with themed experiences, special events and group activities that highlight different cultures and cuisines in a common venue of camaraderie.

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