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Brookdale Auburn

11550 Education Street, Auburn, CA 95602

(800) 558-0653

Verified Partner

4.4

(25 reviews)

Offers Memory Care and Assisted Living
Top rated on Caring.com

2015, 2016

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Reviews of Brookdale Auburn in Auburn, California

4.4

(25 reviews)

  • Facility

    4.6

  • Staff

    4.8

  • Food

    4.5

  • Activities

    5.0

  • Value

    4.5

Top rated on Caring.com

2015, 2016

Clyde

4

March 26, 2024

I visited this facility

I toured Brookdale Auburn. Everything is complete. They have libraries and a laundry room. They even showed us a nurse's station that took care of the medication. We talked to the members of staff who came forward and talked to us without being asked.

Albert

4

April 21, 2023

I visited this facility

Brookdale Auburn was very nice and very congenial. It had a very nice setup. It seemed to be well-kept and easy to get to. The people were very polite, understanding, and knowledgeable.

Carol

5

March 3, 2023

I visited this facility

Brookdale Auburn is a very nice facility. It's big and very clean. The rooms were very nice. The person that we talked to and took us on the tour was very informative, very cordial, and helped answer questions that we had. It's a very good facility. I did not try the food, but it looked good. For activities, some people were doing crafts, several people were watching a movie, and some people were visiting with each other.

Lauretta

5

December 3, 2022

I visited this facility

I went to look at Brookdale Auburn, and they were just way out of my price range. I met some lovely residents there. I enjoyed the interaction between the person who was giving the tour and the folks who lived there. The staff knew their names, and you could tell he had a personal, ongoing relationship with each one. One of the residents was very excited to show me her room. She invited us in to take a look at the layout and all of that. She was excited about a bunch of paintings and her own paintings that she had done in art class. It was just nice to see that what interested the residents there were the things that they made sure they had access to. They had a walk-around area that was accessible to them and all fenced in, so the residents could go in and out. That door was not locked because it was in a secure area. They had plants, bird feeders, a barbecue area, and all kinds of things to occupy them outside. It smelled clean, and there were no offensive odors. Everyone seemed happy and welcoming. There were only positive things that people had to say. It was a very nice environment. I would have loved to use it for my mom. I looked at their menu, and the food smelled good. They also had daily specials, so you could get a different thing every day, and I thought that was well thought out.

Raelene

5

July 8, 2022

I visited this facility

I toured Brookdale Auburn. The outside of the building and the grounds were really nicely kept and clean. The inside part that we saw like the communal area was really nice and clean. It was very well taken care of. The people walking around were happy, so that was a really good sign. We got to view the memory care facility specifically. The person that gave the tour was really helpful and really kind. She was really easy at dealing with my parents and me, so she was very helpful. In the memory portion of the facility specifically, the residents were sitting in the little eating area and listening to some music. They all seemed to be enjoying it.

Charles

5

October 2, 2021

I visited this facility

My second choice is Brookdale Auburn. The staff and the facility were all high quality. One reason I didn't choose that was that they did not have a room available in the timeline that I was looking for, and the other facility did. I might just as easily have chosen Brookdale because it's clean, it looks well managed, and the people were friendly and welcoming. They have a memory care area, too, so I think my mother would have gotten good care there as well. The rooms were well maintained. It was a nice facility. It looked like a good quality place. The dining area looked very nice. It might have been close to a meal plan and people were sitting at tables and it looked very well maintained and very nice. The surrounding is bright, cheerful, clean, and well maintained. It's a high-quality facility. The person who gave me the tour was very nice.

LeighEe

2

January 14, 2021

I am a friend or relative of a current/past resident

Brookdale Auburn staff don't take COVID safety measures as seriously as we would like and are largely unresponsive to questions about their operations. We have witnessed one staff member in particular NEVER wearing a mask(???), despite multiple cases of COVID among staff and residents. It is disappointing and terrifying to say the least. This being said, we think highly of the caregivers who work directly with residents and think they are amazing. This review is for administrators and the Executive Director who feel that they can approach health and safety protocols in a lackadaisical manner, putting our loved ones at heightened risk. If you are looking for a facility for your loved one during this pandemic LOOK SOMEWHERE ELSE.

Provider Response

Thank you for taking the time to share your concerns. The safety and well-being of our residents is our first priority and we share their concerns as well as the concerns of their families. The staff is committed to providing the highest-quality service and care for each resident every day and we will share your feedback with the community.

Mizeasy

5

January 31, 2019

I am a friend or relative of a current/past resident

Brookdale is an attractive facility with friendly, professional staff. The food selection in the dining room is consistently good. The cost is about average for a basic unfurnished studio with refrigerator - great for snacks and cold drinks. There are daily activities and exercise programs. Extra services such as medication management, showers, etc. can be added at extra cost as needed. The whole atmosphere is cheerful, clean and bright. The location is convenient to my home and I am happy that my Mom is there.

Doug

4

March 14, 2018

I visited this facility

Brookdale Auburn's rooms were average in size, but nice. The food looked nice. The facility was relaxing, nice, open, and clean. The staff members were friendly, seemed competent, and knew what they were doing.

Caring

3

August 22, 2017

I visited this facility

I liked Brookdale Auburn. It would be very convenient for me, but I did not like the room that they showed me. Someone had moved in and all of the pieces of furniture were just piled up against one side of the room. I did not see a bathroom or anything like that. The person that showed me around talked to the chef and they were discussing just offering sandwiches for lunch. It didn't seem to be that good of a relationship between the chef and the lady who was showing me around. My daughter and I only met the person in the office, and she was not very capable, and not all that enthused about her job. As we came downstairs, I was right in front of the dining area, there was a bench and there was probably eight to ten people sitting there. I suppose they were waiting to go into lunch. There was a strong odor from someone sitting there and they all looked like they were just waiting for a meal, not talking, no companionship. On top of all that, it's cluttered.

MK400070

5

September 30, 2016

I visited this facility

I was quite impressed with the whole look, management, and administration of Brookdale Auburn. I liked all of it very much, and it's close to my home. They seemed to have everything that my mom would have needed. There was a lightness about the place and very user-friendly. and it just very much appealed to me -- like going to someone's home, and I liked it very much. It was just the overall ambiance of it.

KW4

5

November 30, 2015

I visited this facility

I liked Brookdale Auburn (formerly Emeritus at Emerald Hills). If I had to put my dad somewhere, I probably would have chosen that one. It's a little less expensive, closer to home for us, had lots of activities, and the residents were well groomed. The place was very clean. The dining hall was right at the center of the building, and it was also a social place, not necessarily for eating. It's a very pretty setting, with a lot of trees around it, which for my dad would've been important. The rooms were nice sized. A studio would've been just fine for my dad. It had plenty of room for one person, very light and airy. The one we looked at had a lot of windows, freshly painted, and had a lot of options. You could put a TV on the wall, change the color of your wall if you wanted to, and you could personalize it and make it your own.

Kathy112326750

5

September 26, 2015

I am a friend or relative of a resident

My father-in-law was at Brookdale Auburn. The place is stunningly beautiful. The rooms are nice and it has a private bath. He was in a shared room. The only thing that I didn’t enjoy about them was you had to provide your own furniture. The staff is very helpful and caring also. They have happy hour in the evenings and they have people come in daily to have activities. They have monthly family activities where the whole family can come. It's a very active community.

Caring112880050

4

September 13, 2015

I visited this facility

The visit was great at Brookdale Auburn. It was something that I was looking at. The rooms were fantastic, the staff was great and courteous, and there were no issues with them, but we can’t afford it.

Melody7

5

July 21, 2015

I visited this facility

Brookdale Auburn (Emeritus at Emerald Hills) was originally where we tried to get my mother-in-law and where we put a deposit down. It was one we did like, and it was close to home. We can’t afford it, but it’s a very nice facility. They said the studio that was available was $2500, and because she was a level 3, it was going to be $4000 for her care. It doesn’t include toilet paper or any of her needs other than the room and food. I’ve only been to the outside of it. The facility on the outside was really pretty, and it was very nice and clean; my husband loved it.

Mary104563850

5

January 17, 2015

I am a friend or relative of a resident

My mom is in Emeritus. The staff was able to address my concerns during my visit. The rooms were very nice. They have all kinds of activities there. I tried the food, and it was good. The dining area is very nice and lovely.

Caring98921050

5

December 23, 2014

I am a friend or relative of a resident

Emeritus have been wonderful, and it was not an easy move as my mother was not in favor of moving. She is 93, but they have been wonderful, they support us as a family, and they actually gave the move. The staff really helps; they talk with her. Since she has been there, she is getting used to it and the transition is hard, but we feel so much better because she is in such a great environment. They have activities, she has meals, and she doesn’t have to clean anymore. It made a really difficult thing a lot easier on the family. They had live music down in the lobby, they have some type of music on a regular basis, and I went back to see for their Christmas party. It’s brighter, newer, there’s lot of windows, and it looks cheerful.

Caring97628550

3

December 18, 2014

I am a friend or relative of a resident

We actually had placed my mom in at Emeritus, paid everything, and she refused to stay. I don’t think I was told the right thing; there are certain things that they shouldn’t saying like they told us that your mom would be at Veterans and she will get $2500 a month, and then when I checked in, that’s not true as she had gotten $1100 only. There’s nobody there to really help us get her situated. They told me that she would have to go into lockdown, and I wasn’t ready for that. My personal opinion of the whole place was that there were not enough activities, and nobody paid attention to who’s coming in and who’s going out. I didn’t see a whole lot going on the rest of the time, and I’d say where everybody else was, there’s nobody around, and it’s kind of odd for me. It was clean, nice looking place, and pretty good.

Provider Response

We appreciate you sharing your concerns with us. Please be assured that the safety and well-being of our residents is our first priority and we share their concerns as well as the concerns of their families and friends. We will share and review your feedback to better serve our residents in the future.

Caring97283050

5

November 18, 2014

I visited this facility

I went to check out Emeritus at Emerald Hills, and I love the facility. I would like to put mom in there, but they would not take any insurance. The rooms and their dining area are very nice. Everything looked excellent.

Caring6112

3

August 28, 2014

I visited this facility

Emeritus at Emerald Hills was all beautiful and wonderful, but my mom was beyond what they had to offer as far as the assisted living, unless I put her in their memory care. However, I still think it was too big and too busy for her. She is 93 and she is just at the point where she doesn't want all those activities. Besides that, she couldn't afford the memory care. It was so much money. The staff who assisted me was good. She had it all together. She knew exactly what would be helpful and not. In fact, she gave me a really good resource. However, the community wasn't a good match for my mom. She would have been lost even just trying to find her room and the dining room and all that. It was too big. Nevertheless, the rooms and the dining room were beautiful. The dining room was all like a restaurant.

Val7

5

May 29, 2014

I am a friend or relative of a resident

I already have my mom in Emeritus. I chose it because it was very warm and friendly and a lot to offer. It was close to town, close to good hospitals and doctors. They have exercise classes, art classes. They have bingo. They take people to different places on the buses. They have cocktail hour. They have special events for all the holidays. They even had an Easter bunny hat the week before Easter. Mom came here for Easter, and we took her out for Mother's Day, but for those who don't have any place to go, they have activities and things going on. They seem to take good care of people who are there. I haven't tasted the food, but Mom said it's delicious. Mom used to do a lot of cooking herself, and she would tell me if it wasn't any good. They're very nice rooms. She's in a studio, and it's got pretty good-sized studios. She has a view out front of a big tree and the grass down below. Either front or back, it still looks very nice. The ground is maintained nicely. I like the friendly staff and that my mom is happy.

Scott9

5

November 26, 2013

I am a friend or relative of a resident

We had a place for Mom but she turned for worse and ended up passing away in August. We had the furniture moved in but things turned bad. The people were very professional. The room was roomy and perfect for what we wanted for one person. The place was very clean and they were very quick in responding to our needs and when it all fell apart when my mom passed away, they were very good at giving a rebate.

caring0425113

4

June 25, 2013

I am a friend or relative of a resident

I think Emeritus is a good place based on what my sister told me. However at one point, they were giving my mom regular ice cream despite her asking for a sugar-free because she's a diabetic. That was corrected I think. Other than that, everything seems to be fine. Of course a bigger room and a healthier diet would be nice to improve on.

At1986

5

May 30, 2012

I visited this facility

This particular facility seemed real clean and nice. It reminded me of a little bed and breakfast. The food service staff were dressed as fine dining waiters which added a nice touch during lunch. The facility did not smell or urine like some of the other facilities I have visited and all of the staff seemed friendly, patient and kind. The walls were brightly colored and cheerful and there was a nice outside area for residents. The administrator had a great attitude and seemed to be a very nice person to be around and especially to run this type of facility.

Courtd

4

May 29, 2012

I visited this facility

Upon entering Emeritus at Emerald Hills, I was impressed with ow nice the facility appeared. It was kind of intimadating and seems very grand. However, it would have been nice to have somebody to greet at the door and help direct visitors to where they want to go. While walking through the facility with my friend, I was impressed by the wide array of activities available. It seemed as tough residents there were snappy and well taken care of.i was concerned however, with the stairs and all the furniture creating fall risks. They seemed potentially hazardous to my friend whad dementia and was unsteady on her feet

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Costs for Brookdale Auburn in Auburn, California

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$4,525

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,270

Starting Price

Services and Amenities of Brookdale Auburn in Auburn, California

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We offer a month-to-month rental

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We offer companion suites

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals

About Brookdale Auburn in Auburn, California

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

Map of Brookdale Auburn

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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