Sterling House of Arvada

I visited this facility

Sterling House of Arvada is in the process of doing a major remodeling. They are adding in a memory care unit. We had a tour of the place and it came off as very gated. It didn't have a comfortable feeling in there. It was a little cluttered and worn. I suppose if you are someone who strictly has Alzheimer's with a little mind left, the place is fine, but I didn't find it really appealing. I think it will make a huge difference when the remodeling is done and they have updated all the facility.

I visited this facility

Sterling House was a very pleasant place but the rooms were very small for the price and they were all for one person. The staff were marvelous, I have nothing bad to say to about them at all. I'm very happy with what I saw but there were services offered that I have no need for right now.

My mom was in Sterling House for one month. Pain meds they promised they could get in 2 hours or less took over 18 hours while she lay in pain. Despite repeated calls for incontinent care, she was left with a dirty diaper for well over an hour. They refused to administer her prescribed nausea meds until after she vomited. They failed to deliver at least three meals. They refused to administer her prescribed pain meds for more than three hours. Even the day she arrived, the room was not ready, the hospital bed had not arrived, incontinent care items were not available, the incontinent care staff had not been advised of her needs, the dining room staff had not been advised that they were to deliver meals to her room, and when they did, they had forgotten silverware, napkins, and beverage. These are just a sampling of the four weeks of Sterling House incompetence. Not a place for a loved one IMHO.

I am a friend or relative of resident

My grandpa is in this facility. The ratio of staff to residents is terrible. These young employees have no concept of caring for the elderly. The food is ok but not great by any means. They call this assisted living but in reality it is a glorified nursing home. I wished I had the power and the ability to care for me grandpa myself. DONT PLACE YOUR LOVED ONE HERE

I am a friend or relative of resident

I have witnessed on several occasions either the staff or residents being mistreated. My relative who lives in this facility also complains that they are not enough care givers to meet the needs of everyone living there. I would not recommend that anyone work there or send their loved ones to live there

I visited this facility

This is a small, intimate assisted living facility with the rooms arranged in a square, which makes it easy for residents to navigate.

The decor is basic but clean—although the place has a bit of a clinical feel. The rooms are of average size.

The staff and nurses are really on tip of the care—checking on residents constantly. If a resident needs that kind of attention, the place is excellent; such personalized care is probably easier here because it's smaller and more intimate than most other assisted living places.

If residents enter assisted living and then and decline a lot, Sterling House is really good about keeping them on as opposed to pushing them out the door. That helps, because residents can then receive care from people who are constant and familiar to them.

I have heard only praise for the food.

There is a fulltime recreational therapist who organizes and offers lots of activities; not especially posh or plentiful equipment for exercising, but there are movies and such.

Sterling House is best suited for residents who are not too ambulatory—and those who might need more care, since the staff is quite watchful.

The cost is in the lower range, more affordable than many in the area.

Friend or relative of resident

My grandmother is a resident at the Sterling House in Arvada, Colorado. While she enjoys the activities that are provided to the residents, such as children groups coming to sing to them or other musicians of sorts, she thinks that her room is too small. She also does not like the large loudspeaker in the room that awakes residents early in the morning. I think that she enjoys the meals there, but many of the residents clearly suffer from dementia or some other type of memory loss. Unfortunately, my grandmother is only at this facility because of her physical health; her mental health is fine. This makes it difficult for her to have meaningful conversations with her residents. On a final note, the staff has always been helpful and welcoming.