From the Provider
Atria Marland Place offers the following services:
- Staff available 24 hours a day
- Choice of apartments
- Anytime Café
- Full-time director of events and activities
- Emergency call system available
- Daily restaurant-style meals
- Housekeeping services
- Medication assistance
- Scheduled local transportation
- Assistance with personal care as needed
- Memory Care - Life Guidance®
Atria Senior Living Group, the nation’s fourth largest assisted living owner-operator, provides respectful, quality care that helps more than 14,000 older people live life to the fullest. Atria communities are not nursing homes; rather, they are active communities where seniors can get the care they need to live as independently as possible. At the heart of Atria’s approach is our belief that superior care depends on running a superior business. That’s why Atria has developed some of the industry’s most stringent measurement tools and comprehensive training protocols.
Reviews of Atria Marland Place
Average Rating: based on 4 Reviews
I am a friend or relative of a resident
Atria Marland Place is in the same town that my dad grew up in. Its apartments are nice. The activities are good. It's as good as we can do.
I am a friend or relative of a resident
It was a really nice living facility in a really wealthy upscale town. It is a peaceful place that looks newly renovated and taken care of really well. There service is good and all the people working there were really friendly and quick to help. Also it seemed like they really cared for the people living there and it seemed like a nice place for someone to live. The best thing about it though was probably the food and waitstaff they had. It seemed like the food was catered because it was very high quality and seemed very fresh, which is much more then I can say for the other assisted living facilities that I have been to. There is also a good amount of parking that is available, it is also a very safe place to park and just generally be at. There is little to no crime in the neighborhood where it is and it seems incredibly safe which is crucial for it to be a good home.
I am a friend or relative of resident
For Alzheimers, Life Guidance units, level of care is very limited, and you will quickly see the need for alternate placement.
Thank you for your review and I would like to address your concern about the care levels of our Life Guidance memory care neighborhood. Each new resident receives an assessment at the time of move-in and periodically during his or her stay. These assessments help us tailor services to individual needs. We offer 3 levels of care for our residents with memory impairments, and additional personal care of up to 21 hours per week is available based on assessment results. Care may include personal grooming assistance, assistance with self-administered medication management, escorts, accommodations for special diets, and incontinence care. If a resident requires more care than we are able to provide, we work with the family as they consider their options.
In addition to our personalized assisted living services, Atria provides a specialized program called “Sharing the Way” for people with Alzheimer’s and other forms of memory impairment that can mean more positive experiences for residents and families. Our program features supervision 24 hours a day from specially trained caregivers, familiar routines, structured involvement and reminiscence activities, a custom-designed neighborhood with secured entries and exits, focus on abilities of each resident and individual quality of life, delicious dining served in a more intimate setting, personalized wellness care plan, housekeeping services and laundering of bed linens, personal care assistance and medication management, maintenance of apartment including necessary repairs and replacements.
We are always happy to discuss the needs of any family researching memory care options. Feel free to contact us at any time with questions.
I visited this facility
This facility offers assisted living, with a memory care unit that was added later.
The building is a renovated mill, which still looks like a mill, and overlooks the river. It is close to downtown Andover; easy to get to with adequate parking once you arrive.
Among the unique features inside are brick walls and long hallways and an open and airy "main street" with a bank and a cafe and seating area where residents tend to congregate. It gives the sense of being in a train station - not a cozy feeling, more of a grandiose feeling.
The administrative offices are behind the front reception desk, so the admin staff is not easily accessible to residents or family members.
Because there are often openings here, there is also a big effort to hold down costs. A seasoned executive director was recently recruited to take that position at Marland Place - and most of the other key positions here have changed recently, too. It's still unclear how these changes will play out.
The living units, 124 apartments, are large with high ceilings. Even the small units have a feeling of space. A drawback is that residents cannot open the heavy old mill windows on their own; their have to call for help.
There are many common areas, and a Wellness Center on the second floor.
The river nearby has overflowed in the past - which has forced an evacuation at least once. The management handled that crisis well, though. They have gone through a few different management companies. The facility is now managed by Atria, which has a good reputation, but is quite corporate, so may not be flexible in dealing with individual problems or issues.
The place is adequately staffed, but the largeness of the building is a challenge for caregivers - just being able to cover the real estate. This affects care by adding to the time it takes to travel and track medications and other such tasks.
A new activities director has just been hired; in the past, the place had a great reputation for activities and encouraging cooperation with community groups.
The dining room here has ample space, which avoids the problem of changing seating and making people feel rushed by keeping to a schedule, so the eating experience is good. The food is contracted out to a service; residents seem to eat and enjoy it - and it is clearly above average.
The memory care unit is on the fourth floor - secure, but without access to outside space. The program director there has remained faithfully on staff for a while - and provides engaging activities. Again, the building is a challenging space, which doesn't allow for traffic patterns tailored to memory care residents.
The best fit for Marland Place would be a resident who doesn't have ambulatory limitations and who likes to walk inside and to be in a larger physical environment.
The cost is about $5,500 - about average for the area; 20% of the units are set aside for tax credit and foster care.
We appreciate your review of our community and would like the opportunity to address your concerns. While our administration staff is located behind the front desk, every manager is available to speak with a resident or a family member as needed. Families are provided with the phone numbers and emails of staff, and we hold a quarterly dinner meeting for families to share and learn. We also send out a family newsletter monthly, and our executive director has open-door policy for any family or resident who needs assistance.
On the issue of staffing, we are happy to say that we have had very few changes with those who provide direct service to our residents. There have been several changes with our management staff in the past as some chose to move on to new experiences and others moved out of the area, but at no time would that ever result in downgrading the services and amenities that our residents expect to receive.
I'm glad you found our historic site to be interesting. Although we cannot change the windows, we do have window inserts approved by the historical society for any resident who requests them so that they can easily open the windows for themselves without assistance. Residents who need help getting to their destinations are provided assistance as part of their individualized service plan. Families and residents have expressed that the size of our building allows them the opportunity to exercise just by going to activities and meals, and physical therapists use our halls for assisting residents to walk and gain strength. We have an exceptional longtime staff who respond to each resident’s needs immediately, regardless of our size, and our residents have been pleased with our responsiveness. And evacuations of our building for any reason are not common, but we always have protocols in place just in case.
Our memory care residents typically go out for excursions several times each week, and many like sitting on our patio by the river as much as possible. On days when the weather does not cooperate, our residents enjoy the traffic pattern that allows them to move about the indoor neighborhood self-sufficiently or with staff without worry of taking a wrong turn. Our Life Guidance memory care neighborhood seems to be just the right size for them.
If we can answer any questions or be of further assistance, please contact us at firstname.lastname@example.org and be sure to include the Atria community name in your subject line.
Location of Atria Marland Place
Features of Atria Marland Place
- Lowest monthly rate: 4,950
- Minimum Memory Care Cost: 7,600