Elmcroft of Quintessence
Albuquerque, NM 87122
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From the Provider
Residents of Elmcroft of Quintessence are proud of the independence they maintain and enjoy the security of 24-hour personalized assistance. While we offer a helping hand with day-to-day tasks such as dressing, bathing and medication monitoring, they are treated as the accomplished individuals they are. They enjoy the freedom of choosing their own agenda and activities, while feeling secure in knowing that we are always there to provide support should they need it.
Our residents also enjoy a unique dining experience where original culinary creations, along with traditional dishes, provide a variety of meal options, and the social setting makes dining an event. Good friends, good food and excellent service create a truly enjoyable dining experience.
Reviews of Elmcroft of Quintessence
Average Rating: based on 3 Reviews
I am a friend or relative of resident
Not the kind compassionate place they advertise. Most of the workers do not treat the residents with the respect they deserve. Food is terrible
Not such a compassionate place. My parents were charged $4500 for a total of 6 days. My mom and dad moved in together because of my dad’s need for extensive care. But my dad passed away 6 days after he moved in. My mother understandably did not want to stay without my dad there. Hearthstone's explanation of charges was not clear, and refused any further requests for detailed explanations of charges. My further requests for a reasonable settlement of charges was ignored and any further reviews by management not given. Their lack of compassion under the circumstances for a reasonable financial settlement to soften the blow to my mother was harsh and cold hearted.
J.Parshall
new to this facility
My ex-husband has been here for a week. His adjustment has been great. He indicates he likes the people and "they take really good care of me". There are activities all day and everyone seems involved. So far, so good
